Jamison Teslow | Page 22

Kelli, Joe,and Nady Kelli is always great to deal with, always very nice, She is good at telling you what service was done on your car or van. While I was there I had Joe Kelli is always great to deal with, always very nice, She is good at telling you what service was done on your car or van. While I was there I had Joe help me check out a new jeep for my wife, we found one that the wife liked, Joe was great he helped the wife and I take everything out of are old jeep and put in the new one , Nady is great too, he goes over everything to make sure you know what is in the contract. All of these people I have dealt with before, I'am always happy to see them , they are all great More

by denny1dad Verified Customer Verified Customer

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Awesome service department I am always very well taken care of and everything was done In a very timely manner! I highly recommend this place!! care of and everything was done In a very timely manner! I highly recommend this place!! More

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Love the service department! Always helpful with a quick turnaround so I’m out of there quickly. Would recommend to anyone even if they didn’t buy from Thomas Dodge. turnaround so I’m out of there quickly. Would recommend to anyone even if they didn’t buy from Thomas Dodge. More

by jordanellison Verified Customer Verified Customer

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This was my second time using this location for repairs.My first time experience was great and again I was not disappointed another great experience. repairs.My first time experience was great and again I was not disappointed another great experience. More

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The parts manager was absolutely the best !! I will be returning to this dealership from now on because I know I will get taken care of. With the two people I've delt with frank and Jamie returning to this dealership from now on because I know I will get taken care of. With the two people I've delt with frank and Jamie More

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The past FEW times, I have received poor customer service from the service managers. The time before last when I came for a oil change the service manager wouldn't even get off his cell phone to talk with me from the service managers. The time before last when I came for a oil change the service manager wouldn't even get off his cell phone to talk with me. He sent a porter instead of talking to me himself. I was in last week for a service appointment and the service manager couldn't tell me how much the service would be prior to the appointment. I had the engine light checked and asked how much that would be or if it would be covered under warranty. Unfortunately, the service manger didn't feel necessary to call the warranty company before hand to see if it was still covered. So, I got charged $135 for them to tell me what I already knew was wrong with my vehicle because I couldn't afford the astronomical charges they wanted to change a simple part. I feel that a service manager should have called the warranty company before they even pulled my car away. If I knew that it wouldn't be covered then, I wouldn't have had them look at it and definitely wouldn't have had a ridiculous charge for them to check a sensor light. I will never recommend this dealership based on their poor customer service. More

by ks0314 Verified Customer Verified Customer

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Hi I came in to get headlight bulbs replaced at this dealership. At the time I inquired about how to set my clock radio. Long story short a day after the visit my clock radio no longer Works!! dealership. At the time I inquired about how to set my clock radio. Long story short a day after the visit my clock radio no longer Works!! More

by miad6530 Verified Customer Verified Customer

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Very special attention, Good service fast and efficient, very friendly and the best is a play room to children . I will Recommend yours thanks for every one very friendly and the best is a play room to children . I will Recommend yours thanks for every one More

by j_gil23 Verified Customer Verified Customer

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Brought them my 08 rubicon unlimited for leaking fluids. And a glitch in the my gig system. Very good work and covered under warranty. I could have used a few more updates on the progress of the service.. And a glitch in the my gig system. Very good work and covered under warranty. I could have used a few more updates on the progress of the service.. More

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I will not go for an inspection because your vehicle will come back with a bigger problem that wasn’t the initial problem. I don’t know if Jamie is aware, but the techs are doing more damage than good. My wi come back with a bigger problem that wasn’t the initial problem. I don’t know if Jamie is aware, but the techs are doing more damage than good. My wife’s truck is in worse shape then it was before it went in for repair. More

by rgant_19 Verified Customer Verified Customer

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