Jana Palacios

I am giving 1 star because the service we got was just trash. Really only seems like the sales people just want a check and don't care about the customers. We have been trying to work a deal and they more trash. Really only seems like the sales people just want a check and don't care about the customers. We have been trying to work a deal and they more than lowball us on our vehicles but then don't want to make a deal with anything else. They lowball and then expect us to come out of pocket with a ridiculous downpayment just to still have a high monthly. We have gotten transferred to different people almost everytime. I keep telling them to contact me but they continue to blow my wife's phone up all day while she is at work. We have brought our vehicle in multiple times to service because of issues and everytime they tell us nothing wrong. When there clearly is a problem. We have bought 4 vehicles from them in the past years, a corolla, gr86, gr supra, and tundra. You would think you'd get some kind of loyalty discount even like $500 would be nice. Its the thought. But to keep buying vehicles like that and no benefits to the customer just the sales reps that's garbage. We have been buying and coming here for years but I think now you guys have lost 2 customers. My wife and myself. Can't justify coming here and trying to work deals with people that only care about stuffing their pockets and not truly helping. The finance section was rude too. The lady was upset she was staying late and we were trying to split the downpayment on our truck when we bought it but she just snatched the credit card from my wife and said "give me the dam card" then proceed to charge everything to it and give it back. Such unprofessionalism. Also we were told when we were buying the truck as a lease we would pay $500 down for $500 month on any SR5 tundra. That was false. Every single SR5 we looked at had modifications done to them and we kept being told, "sorry that's not part of the deal" when we were told they were. We ended up paying $900 month for the truck we want because they denied us on every other vehicle. They are dishonest, rude, and don't care about you. Find a different dealer and prevent the headache. For real. More

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It was a pleasure working with Jana. I had a brief encounter with James. Purchasing process was easy. I had a brief encounter with James. Purchasing process was easy. More

by MARYBOWERS2 Verified Customer Verified Customer

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Large section of vehicles. Reasonable pricing, and transparency. Fast and efficient dealership processes. Very pleased with my purchase. Reasonable pricing, and transparency. Fast and efficient dealership processes. Very pleased with my purchase. More

by STAMM.VICTORIA16 Verified Customer Verified Customer

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Working with Corwin Toyota was a pleasant experience. Everyone knew their job responsibilities and were easy to work with. Everyone knew their job responsibilities and were easy to work with. More

by NOSREDNAEVAD Verified Customer Verified Customer

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Jenn did a great job in communicating and made everything so easy even though i live in another state. Great experience and would definitely recommend Jenn as your next sales associate and Cowin Toyota for y so easy even though i live in another state. Great experience and would definitely recommend Jenn as your next sales associate and Cowin Toyota for your next vehicle purchase. More

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Dealing with Trenton and Jana was a very good experience. When finished I was comfortable that I had made the best decisions and look forward to a long relationship with CORWIN. When finished I was comfortable that I had made the best decisions and look forward to a long relationship with CORWIN. More

by PAINTBRUSH32 Verified Customer Verified Customer

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Great working with Jana and Ryan. Superior performance from both. Great customer service. Highly recommend. Superior performance from both. Great customer service. Highly recommend. More

by ED2PSYCH Verified Customer Verified Customer

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Purchasing my new vehicle was like consulting with / buying from family. Thank you Corwin Toyota! buying from family. Thank you Corwin Toyota! More

by LJO1146 Verified Customer Verified Customer

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I'm very happy with the Toyota team who worked together efficiently to get us in and out with our Rav4 towards the end of their work day. efficiently to get us in and out with our Rav4 towards the end of their work day. More

by NOEMAIL20 Verified Customer Verified Customer

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Doug, Jana, and Mitch were great. The team made the purchase easy. Will be back to purchase my next vehicle! The team made the purchase easy. Will be back to purchase my next vehicle! More

by MRD9937 Verified Customer Verified Customer

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