Jane Flesch | Page 19

I showed up for an oil change without and appointment. Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! Jane my service advisor immediately put my car into the system for the service. 45 minutes later my service was complete and I was on my way!!! More

by Arcangelo Cape Coral Verified Customer Verified Customer

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Always great with Jane, my service advisor! !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 !! She always works with me to take care of any issues with my 2022 CT5 Cadillac 😇 More

by MA38388 Verified Customer Verified Customer

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You should at lest tell us that you are adding a fee for using our charge card. This is not right. Oil change cost too much as it is. "This not right". using our charge card. This is not right. Oil change cost too much as it is. "This not right". More

by apdetret33 Verified Customer Verified Customer

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Amazing and quality service. Always a pleasure working with the team at Val Ward Cadillac. Always a pleasure working with the team at Val Ward Cadillac. More

by avilaloco Verified Customer Verified Customer

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Excellent service as usual! Jane is a godsend. We keep buying from Val ward for the way they treat us Jane is a godsend. We keep buying from Val ward for the way they treat us More

by JGAA Verified Customer Verified Customer

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Service staff are stumped with solving a problem with the car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to b car. Technical support from GM can’t solve the problem. There is I guess an apparent design flaw in the A/C system that has no solution except to bypass other electrical systems. I have had 11 Cadillacs to date. All of the previous ones worked fine. I will work through the situation as best we can and find a different car when the lease on this one runs out. The Service Dept. has done their best…this is not a question of their expertise. I have been very happy with Cadillac for 33 years. But this is not an inexpensive car…I expect a higher level of design and operation. More

by KEITH_FRANKLAND Verified Customer Verified Customer

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Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help the customer with their questions and concerns regarding their vehicle. Dave is also very friendly and a pleasure to work with. More

by JOHN@FIRSTHORIZONCONSULTING.COM Verified Customer Verified Customer

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Jane Fless is the best Customer Service person I have ever dealt with in the automotive industry ever dealt with in the automotive industry More

by ECLARK60 Verified Customer Verified Customer

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I am glad I have a considerate dealership near me. Jane is very helpful and kind. Jane is very helpful and kind. More

by KJOC Verified Customer Verified Customer

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The thermostat in my XT5 went bad, they replaced the part under warranty in under two hours. Great job. under warranty in under two hours. Great job. More

by BWYOUNGJR Verified Customer Verified Customer

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