Janet Jones
Janet Jones at Jack Kain Ford Inc.

Janet Jones

Service Call Coordinator

Jack Kain Ford Inc.

3405 Lexington Rd
Versailles, KY 40383

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4.9
28 Reviews
4.9

28 Reviews

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28 Reviews of Janet Jones

January 15, 2026

Dealership Rating
Employee Rating

Great service. Very convenient with pick up and delivery. Service done timely, by friendly and helpful professionals. . More

by abailey13
Service Price Transparency
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Recommend Dealer
Yes

January 10, 2026

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The customer service was extremely helpful and very nice to work with as well as keeping me well informed every step of the way. More

by bwhittaker0
Service Price Transparency
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Recommend Dealer
Yes

December 22, 2025

Dealership Rating
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Excellent courteous , clear communication, timely and affordable service. They picked my car up, called prior to service to let me know what needed to be done and cost, repaired my vehicle and brought it More

by deedralbrown
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brad Baylor , I don’t remember their names, but the guys who picked up my car were awesome

December 02, 2025

Dealership Rating
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Each time at Jacj Kain Ford is a family atmosphere and not just our salesman. More

by kevinswank1960
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Recommend Dealer
Yes

Other Employees Tagged: Lisa O'Neal, Lee Griffith

November 22, 2025

Dealership Rating
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Very friendly and professional. Service is done in a timely manner. Valet service is great! Car picked up and delivered in a timely fashion. More

by ddgillispie
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Bruske

October 16, 2025

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They have always been very accommodating and easy to deal with. Kaitlyn Hudson is extremely helpful and pleasant! More

by empcollier
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Hudson

Nov 04, 2025

Jack Kain Ford Inc. responded

Thank you for 5-star review! Kaitlyn is super important to our team, and makes it a point to give her customers amazing service and all the help they need. Thank you for your business!

October 16, 2025

Dealership Rating
Employee Rating

Dealer service depts get a bad rap for a variety of reasons. Jack Kain isn't that kind of dealer. Every time they've serviced my truck it's been expertly done and highly professional. If their sales de More

by GARY.DAYTON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Jack Kain Ford Inc. responded

Thank you for trust and business! All our departments strive to give our customers only the best services we can. Thank you for your positive review! We appreciate you!

October 08, 2025

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My experience for this appointment was fine, communication was good, no delays or exceptions, satisfied with the results. More

by Escape
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Jack Kain Ford Inc. responded

Thank you for your business! We are happy to hear your appointment went well. Thank you for sharing this review!

September 26, 2025

Dealership Rating
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We’ve always received excellent customer service from buying a car to having it serviced. More

by wsell5958
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Kain, Pat Kain

Oct 06, 2025

Jack Kain Ford Inc. responded

We appreciate you and your trust and business! We are thrilled to hear that you continue to use us. Thank you for your positive review!

September 25, 2025

Dealership Rating
Employee Rating

Hannah was very nice and professional ! Techs did a great job installing my new tires ! More

by betsyg78w
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Jack Kain Ford Inc. responded

Thank you for your trust and business! We strive to keep an open and professional relationship with our customers. We appreciate you, and you taking the time to give us a positive review!

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