Janet Kramb

My Sales person found me the vehicle i wanted and delivered it exactly as planned. Will do this again. delivered it exactly as planned. Will do this again. More

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I appreciate their speed. They are extremely courteous. I would like to recognize in Quick Lane and Brett service advisor. Both are great. Love coming in as I can get out fast They are extremely courteous. I would like to recognize in Quick Lane and Brett service advisor. Both are great. Love coming in as I can get out fast. Ty. More

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I took too much trucks there and then they never fixed them I just ended up paying a bunch of money and then just screwing up my trucks I will not recommend this dealership for service them I just ended up paying a bunch of money and then just screwing up my trucks I will not recommend this dealership for service More

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Terrible service and auto repair I wanna recommend are all all More

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Janet is amazing. She has been my sales rep. For over 10 years. I recommend her to everyone. And Hines Park Ford is the best the service department is quick and on time and very nice people working there. years. I recommend her to everyone. And Hines Park Ford is the best the service department is quick and on time and very nice people working there. More

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Thank you Janet Janet has been the BEST sales person I have ever had. She made this transaction happen in NO TIME!! She knows her business thats for sure. I hope to b Janet has been the BEST sales person I have ever had. She made this transaction happen in NO TIME!! She knows her business thats for sure. I hope to buy the next 2 to 3 cars from her.... If I need one. THANK YOU again Janet. Your the BEST! More

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Just bought my 2013 Ford Focus ST from Janet Kramb up at Hines Park Ford, and it was by far the best dealer experience that I have ever had. I have been to some dealerships where the business was good, no c Hines Park Ford, and it was by far the best dealer experience that I have ever had. I have been to some dealerships where the business was good, no complaints for them. And I have been to some dealerships that were just terrible trying to pressure me into a sale, and trying to only move their stock in disregard to what I wanted. Janet at Hines Park Ford was nothing like that, she worked with me to order me the car of my dreams! It was the first brand new car I ever bought so I was not sure of everything that I would have to do or how the process exactly worked and she was there the entire time to help me through it. After I signed the car I was in a hurry and had to rush out, but she invited me to come back to get a walk through on the features of it. I thought I had figured just about everything out by the next day, but I came back anyways just to see if there was something I missed. Boy am I glad I did that, she spent about a half hour to a whole hour walking me through every feature of the car and the MyFord Touch system that it came with! But it didn't even stop there, I noticed a scratch on one of the trim pieces that happened during the building of the car, she made sure that the service department took a picture and ordered the new part before I even signed for the car! I can not believe the excellent level of service that she gave me. I am for sure a customer for life with Janet, she was by far the best salesperson I have ever had the pleasure of working with. More

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Janet is someone who will go above and beyond and far out of her way to find you exactly what you are looking for and what you need. She is extremely friendly and courteous and I will be purchasing all of my of her way to find you exactly what you are looking for and what you need. She is extremely friendly and courteous and I will be purchasing all of my future cars from her. More

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Bought my first ever new car from Janet Kramb. She is very knowledgable and put my husband and I at ease. We were worried about our monthly payment and gas mileage on our Fusion and we couldn't be more s very knowledgable and put my husband and I at ease. We were worried about our monthly payment and gas mileage on our Fusion and we couldn't be more satisfied. She assured us this would be workable and it was. She is friendly and attentive, and we will be back. I have sent my daughter and her fiance there and both have made purchases. Very professional. More

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Janet Kramb is the best. I love my 2011 Focus. Janet always returns calls or e-mails promptly with answers to any questions I may have about my car. I had to have some work done on the paint, bottom of always returns calls or e-mails promptly with answers to any questions I may have about my car. I had to have some work done on the paint, bottom of the door, taken care of and looks great. More

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