Janly Wilkins | Page 52

Turning angst into awesome. This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. Duri This was by far the best experience car shopping I've had in 20 years. To give a little context; I hadn't purchased a new car in over 15 years. During that time I had also went through a bankruptcy so looking at a car was scary. I had made sure I had gotten my credit score around 740 as I knew that would be important. I had also done a little research but not much. Going into Roush at the recommendation of friends and having bought a used car from a sister location, I had felt the experience was going to be good. There was no pressure when we parked and it was great to see a veteran reserved parking spot. We were directed towards the cars by Otis who gave us time to look by ourselves. We spoke about the cars benefits and he was able to relate them to me. Cameron came and thanked me for my service. After getting a car in mind, he stayed late to speak with me. Also, one of the other salespeople Janly were able to give my dad some snacks when his blood sugar got low. That was so thoughtful. The next day we spoke about terms and there was no pressure from Otis or Jen. They were able to locate the exact car I wanted and assist with getting it delivered with less than 30 miles on the car. The finance was seamless and great. They helped explain the features and setup the stations in my car as well. Absolutely a great and friendly staff. The teamwork and atmosphere are excellent here. More

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Excellent new car buying experience We recently purchased a new Honda CR-V from Roush Honda. Our sales consultant was Jan Wilkins. She was friendly and helpful throughout the entire pr We recently purchased a new Honda CR-V from Roush Honda. Our sales consultant was Jan Wilkins. She was friendly and helpful throughout the entire process. She was very knowledgeable about the vehicles, options and features of the cars. We felt she was honest and fair with us and we felt very comfortable working with her. We also felt good about all of the people we met throughout the process. They all seemed to take pride in their business and have a genuine interest in making the customer happy. I should also add that Jan patiently spent a significant amount of time taking us through the details of all of the various features on our car before we left the lot. This was extremely helpful as we had not purchased a new car in several years and we were unfamiliar with a lot of the new technology included in our CR-V. More

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Great Experience I worked with Jan Wilkins to purchase a Honda Civic for my daughter. Jan was great to work with! She answered all of my daughters questions and made h I worked with Jan Wilkins to purchase a Honda Civic for my daughter. Jan was great to work with! She answered all of my daughters questions and made her feel a part of the process. I would highly recommend Roush and I will definitely purchase my next car from them. More

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I bought a car! Jan was amazing! In and out of the dealership in no time! She got me exactly what I needed and got it right away. Very helpful!! I’ll for sure go back Jan was amazing! In and out of the dealership in no time! She got me exactly what I needed and got it right away. Very helpful!! I’ll for sure go back to her if I’m ever in the market for another Honda! More

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Best car shopping experience I ever had! Jan did not make us feel like we were haggling over the price. She listened to what we wanted and needed and made it happen. Jan did not make us feel like we were haggling over the price. She listened to what we wanted and needed and made it happen. More

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BEST car buying experience we have ever had From the moment we walked in, no pressure, no games, just honest help. We knew what we wanted and Jan and Jen brought us all of our options. NO nons From the moment we walked in, no pressure, no games, just honest help. We knew what we wanted and Jan and Jen brought us all of our options. NO nonsense, black and white..... I was so surprised. I walked in dreading looking at cars, and walked out an hour later 100% satisfied. We would highly recommend the service department as well. More

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A nice car buying experiance. I went to Roush Honda to purchase a new honda accord, based on a previous experiance from buying a vehicle there before. I met the salesperson Janly, I went to Roush Honda to purchase a new honda accord, based on a previous experiance from buying a vehicle there before. I met the salesperson Janly, who was pleasant, professional, and friendly. She really listened to my concerns, and addressed the issues and was both patient and thorough with her explanations. I would return both to this auto dealership and this sales person for future auto purchases. More

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good experience very nice people to work with Jan was helpful nice to deal with. this is the second car bought from roush and plan to visit again very nice people to work with Jan was helpful nice to deal with. this is the second car bought from roush and plan to visit again More

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The car buying experience was easy! We bought a new 2018 ACCORD and Jan made the process seamless and kept us up to date through out the process on deals that got my wife and I the best We bought a new 2018 ACCORD and Jan made the process seamless and kept us up to date through out the process on deals that got my wife and I the best price for the vehicle. We have bought a vehicle previously at Roush and they earned our business for a 2nd vehicle. Jan was helpful in each step of the process and made the car buying experience enjoyable. More

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a new friend We bought our first new Honda from Roush in 1989 and have dealt with several people over the years. A friend recommended Janly recently so we called a We bought our first new Honda from Roush in 1989 and have dealt with several people over the years. A friend recommended Janly recently so we called and made an appointment. Janly was prepared, professional;, friendly, and knowledgeable. When we got stuck she got Sam involved and we worked out a deal. It was great to find someone new to work with at a dealership we have had a relationship with for nearly 30 years, More

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