Janna Weatherspoon | Page 17

This dealership has awesome service. Everyone is super friendly and work is efficient and quick Everyone is super friendly and work is efficient and quick More

by kmkftrevino Verified Customer Verified Customer

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While the service was excellent from start to finish, the big surprise at payment was not. We would have brought a check had we known there would be a 3% fee for credit card payment. My suggestion: either bu big surprise at payment was not. We would have brought a check had we known there would be a 3% fee for credit card payment. My suggestion: either build the fee into the cost since the majority pay with card now OR notify the customer when calling to inform them that their vehicle is ready so they can have the option to avoid the fee. That adds up on large repair bills. More

by GZIMMERMAN1 Verified Customer Verified Customer

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Jana was awesome! She got my parts ordered and got me in quick to get my suv fixed. She got my parts ordered and got me in quick to get my suv fixed. More

by Shelly Parker Verified Customer Verified Customer

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I went in to have service done on my car. The item they replaced affected the oil in my car. The Oil Cooler had not been working and all my oil was dirty, brown, and had a burnt smell. When I The item they replaced affected the oil in my car. The Oil Cooler had not been working and all my oil was dirty, brown, and had a burnt smell. When I went to go get my car, they left the dirty stinky burnt oil in there. I don't understand because I thought the oil is the life blood of vehicles. Anyway, I was not pleased to find out they did not address this problem when they had a chance to change it while it was in the shop. Now, I have to make a special trip back to have that done. Other than that problem, the staff kind and efficient. More

by babbsperez4140 Verified Customer Verified Customer

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They did not rotate my tires. That’s supposed to be done with the oil change. This is like the second time they didn’t do it. That’s supposed to be done with the oil change. This is like the second time they didn’t do it. More

by SLROBY4 Verified Customer Verified Customer

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Everything was great! But I bought me truck when it was Morris Moore and I was supposed to have all these perks for the lifetime ownership of the truck. Guess that all cha But I bought me truck when it was Morris Moore and I was supposed to have all these perks for the lifetime ownership of the truck. Guess that all changed when it switched to Donaldson. One of the perks was to have a rental car when I have to take my truck in and leave it for days. More

by JLEBLANC5 Verified Customer Verified Customer

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Made appointment with Janna in service dept a week ahead. Janna was waiting when I show up. Dropped off vehicle and received call within 4 hours that service was complete. Picked up vehicle and problem was r Janna was waiting when I show up. Dropped off vehicle and received call within 4 hours that service was complete. Picked up vehicle and problem was repaired. Great service and great people. More

by ANDY@WHITEHEADRES.COM Verified Customer Verified Customer

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I am very satisfied with the results of the the service that DONALSON delivered on my car. that DONALSON delivered on my car. More

by rkwcwi Verified Customer Verified Customer

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very customer focused! friendly and also fixed a recall while in for an oil change! friendly and also fixed a recall while in for an oil change! More

by WBRO85 Verified Customer Verified Customer

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Service was prompt and courteous. Waiting area was very comfortable and clean. Personnel seemed sincerely appreciative of my use of their service/business. Waiting area was very comfortable and clean. Personnel seemed sincerely appreciative of my use of their service/business. More

by GENEFONTENOT Verified Customer Verified Customer

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