Jano Letaif | Page 3

Caren was extremely knowledgeable, personable, and caring throughout the purchase of my 2025 LX 600. throughout the purchase of my 2025 LX 600. More

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Beware if you are leasing with this dealership! They won't send the lease to you in advance to review it and pressure you to sign it when you go to the dealership. They overcharged me $5,200 on a t They won't send the lease to you in advance to review it and pressure you to sign it when you go to the dealership. They overcharged me $5,200 on a three-year lease and dragged their feet about rectifying the "errors." There were multiple mistakes - the year of the car, the residual value, the gross capitalized cost, and the down payment were incorrect. It took three leases to get it correct and no one could explain the "errors." I had to make countless phone calls to get them to take any action and they never followed through with promises to get back to me. After the lease was finally corrected, it took two months to get it processed with Lexus Financial. It is the first time I leased a car and it's been a very frustrating experience. If you plan to lease, be sure to have a CPA or attorney who is knowledgeable about leases review it before you sign. Mary More

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Very professional respectful of customer's might that might not be certain giving customers the time and no pressure to complete their question and decision process. Sales Rep was terrific might not be certain giving customers the time and no pressure to complete their question and decision process. Sales Rep was terrific More

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I had an excellent experience buying a new 2025 RX 350 working with Joe Dinger and Jano Letaif. working with Joe Dinger and Jano Letaif. More

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The whole experience was terrific! From the knowledable Sales man Mark . The Business Manager, Joe Sullivan made the process simple and easy From the knowledable Sales man Mark . The Business Manager, Joe Sullivan made the process simple and easy More

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This dealership was referred to me by a friend. The experience was excellent and everyone involved make the process seamless. Afif and Jano were exceptional! Would highly recommend this dealersh The experience was excellent and everyone involved make the process seamless. Afif and Jano were exceptional! Would highly recommend this dealership. More

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The dealership and the salesperson,(Caren Lee) were extremely welcoming and professional. The entire experience was pleasant and easy. All options were presented in a clear manner without any hard sell extremely welcoming and professional. The entire experience was pleasant and easy. All options were presented in a clear manner without any hard sell pressure. Caren did an excellent job guiding us through the process. She was knowledgeable, professional and amiable. We are pleased with our new Lexus and would rate customer satisfaction at its highest possible level. More

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Absolutely would recommend Ryan, and the entire team at Herb Chambers Lexus of Hingham to anyone considering buying or Leasing a Lexus or any of there used vehicles. Very professional, courteous, and they Herb Chambers Lexus of Hingham to anyone considering buying or Leasing a Lexus or any of there used vehicles. Very professional, courteous, and they work hard to get people a great deal. More

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I have enjoyed be entire Lexus experience from my excellent salesman to the outstanding service whenever I visit. excellent salesman to the outstanding service whenever I visit. More

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Lexus of Hingham consistently impresses me with their super service. This place has the best people working there. Eric, Talissa and of course Jano. super service. This place has the best people working there. Eric, Talissa and of course Jano. More

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