Jared Drew | Page 7

Jared is fantastic! Always very helpful and gets the job done for me quickly and professionally. He is the reason I keep coming back for service. Always very helpful and gets the job done for me quickly and professionally. He is the reason I keep coming back for service. More

by MAHARTLEY88 Verified Customer Verified Customer

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On Monday, I took my car in for service. I own a Ram ProMaster Cargo Van, which I converted into a camper van. I told the service representative that I wanted to know the amperage rating of I own a Ram ProMaster Cargo Van, which I converted into a camper van. I told the service representative that I wanted to know the amperage rating of the alternator, as I was interested in installing a higher-output one—specifically, one rated at 220 amps or more. From the very beginning, he completely ignored my question. Three days later, I wrote to him to check on the progress of the repairs, but he did not reply. I had to go there in person on Saturday; he wasn't in, and the person who assisted me told me to come back on Monday—seven days after I had originally dropped the vehicle off. Had I been treated properly, I would have had the tires replaced and aligned, as well as the oil and air filter changed, along with other recommended maintenance items; however, I was not well served. More

by ALEXEISANES Verified Customer Verified Customer

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Tests were not run that my husband and I asked for. I went to pick up my car and the check engine light turned on and I had to bring it back the next day. I went to pick up my car and the check engine light turned on and I had to bring it back the next day. More

by GABKRUMP Verified Customer Verified Customer

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Jared is the man always prompt and takes care of my Jeep as if it was his own. Answers all questions thoroughly and professionally and really cares about his customers and his job. as if it was his own. Answers all questions thoroughly and professionally and really cares about his customers and his job. More

by WRANGLER392 Verified Customer Verified Customer

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I gave my rating and will let it speak for itself. I cannot speak for the sales side but I would highly advise that you find anywhere else to get your vehicle serviced. my vehicle still isn't put ba I cannot speak for the sales side but I would highly advise that you find anywhere else to get your vehicle serviced. my vehicle still isn't put back together correctly but I'm not willing to deal with them anymore. I'd rather pay out of pocket to have someone else square it away. More

by nope Verified Customer Verified Customer

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I brought my Wrangler 4xe in for warranty work while it was still under warranty. This dealer replaced the wrong part and the vehicle ended up going out of warranty while they had it. Once they finally had was still under warranty. This dealer replaced the wrong part and the vehicle ended up going out of warranty while they had it. Once they finally had a field tech look at it, it was out of warranty so they wouldn't get paid to fix it. They tried to tell me that it is designed to squeak during operation. This is a vehicle that is 3 years old. They've lost most of their leadership, and the new crew isn't any better. Greg Russel, the operations manager, doesn't evened bother to read service notes before telling you he can't help you. Do not bring your vehicle to this dealer for service. There is better Jeep dealer service just 10 minutes away. More

by mitchellryanr Verified Customer Verified Customer

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Jared was amazing, easily the best service I have ever received. Jared was amazing, easily the best service I have ever received. The service department should have him training and running the show. received. Jared was amazing, easily the best service I have ever received. The service department should have him training and running the show. More

by jory04 Verified Customer Verified Customer

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He’s a piece of xxxx and a liar. I will make sure to spread the word of how inept he is at his job. I will make sure to spread the word of how inept he is at his job. More

by leeabear Verified Customer Verified Customer

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All service advisers have been great to work with. They understand the issues related to owning/operating a vehicle and do not pressure. I am happy to keep coming back. They understand the issues related to owning/operating a vehicle and do not pressure. I am happy to keep coming back. More

by flying_python Verified Customer Verified Customer

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Had a 9:30 am appointment for a check engine light. Left the car with Brian. By 2:30 we never heard anything so we texted the number like we were told. No response. 3:30 call up there. Talk to s Left the car with Brian. By 2:30 we never heard anything so we texted the number like we were told. No response. 3:30 call up there. Talk to someone but leave a VM for Brian. 4:00pm text again, no response. 4:20 call up again and the message says service is closed. Drive up there. Brian is no where to be found. Another guy tracks our car down for us and tells us the diagnostic was never done. Too busy, only one tech, end of the month, etc…. The 2nd guy was actually very nice and helpful but don’t understand how they can have the car for 7 hours (with an appointment) and not get anything done or fail to let us know anything at all. More

by KCBURTONS Verified Customer Verified Customer

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