Jared Porcell | Page 31

Nicole did a great job explaining all the various trims of the Wrangler 4xe and the finance manager was very helpful in getting me the best lease deal. of the Wrangler 4xe and the finance manager was very helpful in getting me the best lease deal. More

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Both Brandon and Krystal Jeep facility gave me great customer service. They were attentive to all my questions and concerns. I would recommend both to anyone considering to buy their next keep. Thank yo customer service. They were attentive to all my questions and concerns. I would recommend both to anyone considering to buy their next keep. Thank you More

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Another great buying experience from Krystal Chrysler Jeep Dodge Ram and Fiat. Just purchased my second vehicle from Krystal and like my previous experience everything was great and went flawlessly. My s Jeep Dodge Ram and Fiat. Just purchased my second vehicle from Krystal and like my previous experience everything was great and went flawlessly. My salesman was Brandon and he was very polite, professional and a pleasure to deal with. Tina North was also very helpful by letting me test drive a few different vehicles when my salesman was scheduled off for the day. Chris Norcross who was my salesman previously when I bought my new Truck took the time out of his day in the service department to talk with me about a few different vehicles. Everybody I interacted with during the day was very accommodating and polite. The Owner of Krystal should be very proud of his employees by the great customer service they give. Also the New dealership facility was great and very inviting. Jared in finance was also great to deal with, very informative with the financing and paper work. I never once felt pressured by sales or finance into purchasing my second vehicle. I look forward to many more years of doing business with Krystal Dodge More

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Nicole was great to work with. She was very friendly and professional. Everything went smoothly with the loan process. I will be recommending Nicole to everyone. Great service She was very friendly and professional. Everything went smoothly with the loan process. I will be recommending Nicole to everyone. Great service from everyone at Krystal Jeep. More

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Service is terrible. Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visi Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visits to get things repaired. Most "repairs" don't fix the problem. My personal truck, 5 visits [over 3 months] to fix a suspension clunk. Still not repaired. They keep finding "new" things wrong. Example. Visit 2 they replaced axle joints. Nothing on suspension. Visit 5 they do drivers balljoints and cab mount bolts. So they didn't check the suspension when I told them I had a noise? Techs don't check the vehicle thoroughly, vehicles aren't test driven. Another truck of mine, a 19 ram 3500 [33k miles at the time] wasn't drivable with death wobble. They sent it back "A OK" with nothing done. Paid local mechanic a lift fee-didn't tell him what was wrong. He found it. Truck got new balljoints/tie rods/track bar/etc. but only after I cornered the manager with the lift report from the local guy. Andy's excuse was "I can only go off what the tech tells me". Asked if they test drove the truck? Nope. Terrible service. DO NOT GO THERE! More

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Nicole was very knowledgeable and made this experience great! That was the easiest transaction I’ve had at any dealership from start to finish. great! That was the easiest transaction I’ve had at any dealership from start to finish. More

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Kind, Helpful, Fast, and the only Jeep dealership I will ever buy from or get my Jeep serviced at! ever buy from or get my Jeep serviced at! More

by ginski24 Verified Customer Verified Customer

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I was given an appointment right away. Friendly and knowledgeable staff. They had my car done quickly. The new building is state of the art. Friendly and knowledgeable staff. They had my car done quickly. The new building is state of the art. More

by chev63409 Verified Customer Verified Customer

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Clean, new and very friendly. I will be happy to purchase my next vehicle there again. This is my second vehicle purchased from this dealership. I will be happy to purchase my next vehicle there again. This is my second vehicle purchased from this dealership. More

by karimae13 Verified Customer Verified Customer

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Brandon helped me trade in my old vehicle for a new one. He was not pushy, very easy to communicate with and was knowledgeable about both the vehicles as well as the ins and outs of the buying process. 10/1 He was not pushy, very easy to communicate with and was knowledgeable about both the vehicles as well as the ins and outs of the buying process. 10/10 would use again in the future!! More

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