Jarod Downs
Jarod Downs at Gates Chevrolet of South Bend

Jarod Downs

Service Advisor

Gates Chevrolet of South Bend

311 E Ireland Rd
South Bend, IN 46614

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Jarod Downs

March 09, 2026

Dealership Rating
Employee Rating

Comfortable waiting room friendly advisors fast service. One star for not using oem oil filters at a oem dealership. I come to chevy because I want oem quality parts and service for my work truck and to be More

by jscales1267
Recommend Dealer
No

March 05, 2026

Dealership Rating
Employee Rating

Quick service. Friendly staff. Quick service. Friendly staff. They had my vehicle done in less than half the time they said it would be. More

by freedomsolis
Recommend Dealer
Yes

Other Employees Tagged: Jarod Downs

February 24, 2026

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Employee Rating

I have had wonderful experiences with South Bend Gates from my purchase of the car to the maintenance team it makes me feel much more confident in my choice. More

by jjs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2026

Dealership Rating
Employee Rating

Always greeted with a smile even when im calling with a concern. Each employee smiles within a few feet of seeing another person. I like that. More

by LATIAPHELPS0715
Recommend Dealer
Yes

Other Employees Tagged: Jarod Downs

February 20, 2026

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Employee Rating

What a great experience with Jarod he kept me abreast of everything going on with my car. When the work was completed, Jarod went over item by item of the repair. What a great man. More

by ddombkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabrielle Handley

February 17, 2026

Dealership Rating
Employee Rating

They were very courteous and listened to my car concerns. They checked the brakes and made sure all of my systems were working properly. When done, they explained what they did. It did not take long at all More

by bdietz59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 09, 2026

Dealership Rating
Employee Rating

Good clean dealership! Everyone is pleasant and businesslike. Great place to do business with. Just a few wrinkles to iron out😉. Also close to my home👍 More

by bark1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Crimmins

January 29, 2026

Dealership Rating
Employee Rating

Jarod took the best care of my case. It wasnt just money in the door but he heard my needs and he took all the extra steps to take care of the problem! More

by kimsmitley82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 28, 2026

Dealership Rating
Employee Rating

I had a backup camera replaced in my Chevy trac. Communication was great while waiting for the part to arrive as well as setting up the appt to get it fixed. Was very prompt in replacing the camera More

by kadams091549
Recommend Dealer
Yes

Other Employees Tagged: Jarod Downs

January 28, 2026

Dealership Rating
Employee Rating

A very facility great service completed all services and recalls in a very timely manner. More

by Spannmichael440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabrielle Handley

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