Jarod Downs
Jarod Downs at Gates Chevrolet of South Bend

Jarod Downs | Page 4

Service Advisor

Gates Chevrolet of South Bend

311 E Ireland Rd
South Bend, IN 46614

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Jarod Downs

December 28, 2025

Dealership Rating
Employee Rating

As always, Gates Chevrolet was great! They are professional, understanding and knowledgeable. The work was done in a timely manner and I was very happy with the results. More

by SCOTTBOVENKERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2025

Dealership Rating
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Great service as expected. In and out in a hour. Will return to Gates for future service. More

by ofishinrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2025

Dealership Rating
Employee Rating

We were happy with the car Everyone was pleasant Tired of these surveys life is beautiful More

by Franklin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

The service team is awesome! They do the best work and inform you of other unknown issues. They are very pro social and professional More

by henryweldy8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Crimmins , Mike Clark and Carrie Alvarez

December 09, 2025

Dealership Rating
Employee Rating

Jarod was easy to work with. Showed me the trucks I wanted to see and made the whole process easy More

by eiggaoh22
Recommend Dealer
Yes

Other Employees Tagged: Jarod Downs

December 09, 2025

Dealership Rating
Employee Rating

Great job on the service wait and courtesy. I will refer them to more customers. More

by dwilli3570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2025

Dealership Rating
Employee Rating

The attention and help with my car was amazing, thank you all for your help, makes me feel like I’m in a great hands More

by teresasimbeck
Service Price Transparency
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Recommend Dealer
Yes

November 24, 2025

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Employee Rating

Horrible they took off a part off my car without consent then claimed it was broke and the car needed to be towed out the parkingin lot or I was to buy the part from them so the car was driveable forcing m More

by Dyolanda807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 20, 2025

Dealership Rating
Employee Rating

Went into the dealership to buy truck but they ande a good job of discouraging me. They looked down on me like I was an ignorant. I am an engineer and could have bought the truck cash if I wanted. Now I More

by almazan.jose.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2025

Gates Chevrolet of South Bend responded

Hi Jose. I am sorry you feel that way. After beating the prices of local competitive dealers and even those from Texas I am not sure where we went wrong trying to earn your business. If you change your mind and would like to take advantage of the great deal we gave you, just reach back out.

November 17, 2025

Dealership Rating
Employee Rating

Im disgusted at being told I might have forged a document ( in front of other customers) Gates gave to me on Friday that I waited 4 hrs on my car to have to come back on Thursday for more work and its still More

by Tinadonicasjcac
Recommend Dealer
No

Other Employees Tagged: Jarod Downs

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