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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 104

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

February 24, 2022

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Employee Rating

I t was great even though I bought the car in South Carolina Thank you for a great experience!! More

by WDS1149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 25, 2022

Toyota of Coconut Creek responded

Thank you for your kind feedback! We love to hear that your recent visit with us at Al Hendrickson Toyota went smoothly and that our team earned your five stars. Hope to see you again!

February 24, 2022

Dealership Rating
Employee Rating

I will never go back to this dealership each time I go they rip me off always a problem disgusting. I would not refer anyone to go there. More

by Andmcf12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 12, 2022

Toyota of Coconut Creek responded

I am sorry to see this feedback. We are committed to providing our customers with top-notch service and it's upsetting to hear that this didn't come through during your experience. I'm going to share this review with my team, but I would also like to learn the details about your visit. Would you please give me a call? Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

February 24, 2022

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Employee Rating

Great place helping me since 2008 good customer service and have great salesman with me. More

by desmond
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte , Dexter Marshall

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Feb 25, 2022

Toyota of Coconut Creek responded

What can we say thank you for your longtime business? It's wonderful that you've been able to depend on our Al Hendrickson Toyota team over the years, and we look forward to our continued relationship. Enjoy your weekend!

Feb 24, 2022

desmond responded

Al Hendrickson place i can trust with my lease cars and very helpful.

February 24, 2022

Dealership Rating
Employee Rating

I received efficient service and I like all service provided to me and the staff that served me More

by Alice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Not known

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Feb 25, 2022

Toyota of Coconut Creek responded

Alice - Thank you for your review! We love five stars and are so glad to know that you are satisfied with our service. - Al Hendrickson Toyota team

February 24, 2022

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Employee Rating

Always personable, helpful, and cognizant of your time. Great team overall with a great attitude towards costumer service. More

by gpratico1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 25, 2022

Toyota of Coconut Creek responded

It means a lot that you can depend on our Al Hendrickson Toyota team to take excellent care of you and your vehicle. Thank you for your support!

February 23, 2022

Dealership Rating
Employee Rating

Way to many people this day. Had 8 appt. Tire rotation and fix fuse. Over 3 hour told 1 in and half hours . More

by RROWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kulazidis

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Feb 26, 2022

Toyota of Coconut Creek responded

This is never the experience we want for our guests, and I'm sorry to hear that your visit lasted longer than expected. We understand the value of detailed, responsive, and personalized care, and I regret that your time with us didn't better reflect that. I hope for another chance to make this up to you down the road. In the meantime, if there is anything else I can do for you, please reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 22, 2022

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Employee Rating

Jarret is very good. One of the courtesy driver is not a good driver. I couldn’t wait to get back the dealership. Otherwise the experience was great by Jarret and Louis. More

by JOANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2022

Toyota of Coconut Creek responded

We are happy to hear from you, Joann! Thank you for giving Al Hendrickson Toyota your business and for taking the time to share your experience with Jarret and the team. We hope to see you again down the road!

February 20, 2022

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Employee Rating

Everyone was really friendly and professional from when I arrived to the dealer to when I picked up the car. More

by JESSICA.RODRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 21, 2022

Toyota of Coconut Creek responded

Jessica, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the team. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

February 20, 2022

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Employee Rating

The person at the check in counter was really courteous and efficient. My car was finished on time and is running beautifully now. More

by MIKEYGOLAUB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Feb 21, 2022

Toyota of Coconut Creek responded

Thanks for this awesome review and the kind words about your time here at Al Hendrickson Toyota. It's great to have your trust in our work, and we wish you many more happy and safe miles in your vehicle.

February 19, 2022

Dealership Rating
Employee Rating

Service was great, thanks for your time. Will always recommend Toyota will be back soon More

by pnancoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 21, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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