Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 117

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

December 28, 2021

Dealership Rating
Employee Rating

Professionals,nice.always willing to help and making sure your questions are answered.On time More

by Marcia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Juan Diaz, Chris Kulazidis, Fred Mohi

Dec 29, 2021

Toyota of Coconut Creek responded

Hi Marcia - Thank you for your confidence in our team! We appreciate your business and we look forward to welcoming you back to Al Hendrickson Toyota next time. Have a wonderful day!

December 28, 2021

Dealership Rating
Employee Rating

I have had my ups and downs with Hendricson Toyota but I believe them to be a very good dealership. My service advisor was/is Jarrett Elder and I like him a great deal. He is smart, knowledgeable and prepar More

by HARRYG67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Toyota of Coconut Creek responded

Hello - We are glad to hear that Jarrett has provided you with reliable service, but we do apologize for the delay. Customer satisfaction is our priority, and we'll work to improve our wait times moving forward. Thank you for your patience and feedback. Please don't hesitate to reach out if there is anything further you would like to share. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Jan 26, 2022

Toyota of Coconut Creek responded

Hello Mr. Griffin, I apologize: Gary is no longer with us, but whenever you are ready to come in please ask for me and I would be happy to help you. Thank you, Norman Frantz- Service Manager- 954-545-6931

Jan 06, 2022

HARRYG67 responded

Thanks for the note Gary. It is appreciated. When I picked up my car Jarrett indicated that I would need new brakes pretty soon. I don't mind getting them and I am happy to have it done at Al Hendricson. I have looked on your website and on Toyota's national website and I cannot find any discount coupons...for anything in service. If you hear or see anything coupon-wise, especially if it pertains to brakes, I would be grateful if you would let me know so I could take advantage of the savings. Thank you. Harry Griffin

December 28, 2021

Dealership Rating
Employee Rating

As always, Al Hendrickson Toyota’s Service Center provided me with quick, comprehensive, and quality service! I see Jarrett each time I go and he is always super nice and helpful. More

by tiffanyadthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2021

Toyota of Coconut Creek responded

Thank you for continuing to choose Al Hendrickson Toyota for your service needs! We are thrilled that you are always so well taken care of by Jarrett and the team. Drive safely until we see you next!

December 27, 2021

Dealership Rating
Employee Rating

They treat me very well and good care of my car thank you Al Toyota More

by rapmika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Saint Fleur

Dec 27, 2021

Toyota of Coconut Creek responded

It's our pleasure to assist you! Thank you for rating Al Hendrickson Toyota five stars.

December 26, 2021

Dealership Rating
Employee Rating

Great service. On time courteous understood everything they did. Explained all work done. Took about an hour More

by JAYBUZZ171972
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 27, 2021

Toyota of Coconut Creek responded

Thanks for the fantastic review for Al Hendrickson Toyota! Our team is happy to hear we could exceed your expectations and quickly take care of your services. Have a great day!

December 25, 2021

Dealership Rating
Employee Rating

Very pleased with service advisor Jarrett Elder. Very professional and personable.great service in a timely manner More

by brookdod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Toyota of Coconut Creek responded

We are thrilled that you were so well taken care of by Jarrett and our team! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your feedback. Safe travels!

December 25, 2021

Dealership Rating
Employee Rating

Jared always come through whatever he says doing and I never had a problem when it comes to service in my 2013 Toyota Avalon. More

by KCC0378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2021

Toyota of Coconut Creek responded

Thank you for your confidence in Jared and our team! We are always happy to assist you here at Al Hendrickson Toyota and we look forward to your next visit. Drive safely!

December 24, 2021

Dealership Rating
Employee Rating

The service was very good it was fast and the guy that took care of me he was very good. More

by STONWAL
Recommend Dealer
Yes
Dec 27, 2021

Toyota of Coconut Creek responded

We're glad to hear it. Thank you for the great review and for taking your service needs to Al Hendrickson Toyota!

December 24, 2021

Dealership Rating
Employee Rating

I am so disappointed in the service. I will not be coming back if they don't make it right. My new vehicle is insured and not to mention insured to the wazoooo with after market repair insurance purchased at More

by Nyserge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 16, 2022

Toyota of Coconut Creek responded

It's clear that you're upset, and I'm so sorry that our team didn't make more of an effort to find a solution for the issues you were facing. I want to assure you that our guests are so much more than a number to us, and we are very grateful for your business. I will speak with my team about the details of this review to find out why we were unable to assist you, but it would be a great help if you would contact me so we can connect as well. Your satisfaction is always a priority, and I want to see what I can to do better this situation for you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 23, 2021

Dealership Rating
Employee Rating

I've bought 3 cars from here. Always great experience. Service dept is great too. More

by JELISA0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO , Chris Kulazidis

Dec 27, 2021

Toyota of Coconut Creek responded

Thank you for your repeat business and kind words! We're over the moon to hear our sales and service teams have treated you with the utmost care. Drive safe in your newest vehicle, and see you next time!

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