Jarrett Elder Sr. | Page 139
Service Advisor
Toyota of Coconut Creek
5201 W Sample Rd
Coconut Creek, FL 33073
1,824 Reviews
Write a Review1824 Reviews of Jarrett Elder Sr.
April 08, 2021
Very smooth and professional. The guy who helped me was quick and precise. Will definitely be back for more service. Thank you for your help quick and precise. Will definitely be back for more service. Thank you for your help More
Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi
April 07, 2021
This place is garbage . Unprofessional agresive staff who failed to do a job I payed for . I had a nail in my tire and I took my car to get it fixed , they took it in for two hours and never took out the nai failed to do a job I payed for . I had a nail in my tire and I took my car to get it fixed , they took it in for two hours and never took out the nail or repair the tired , I was charged 35 dollars and they never did the job , so I went to a tire place to fix my tire and I went back Toto show the recibe and make the complain and they all got in my face and started being aversive towards me because I pointed out their unprofessionalism . Even the valet parking idiot got in my face acting like a tough guy and one of the desk guys who was not even involved in the conversation just because he is an idiot like his valet friend guy . Then management got involved and he was also another xxxxxxx with a attitude which took 45 minutes arguing with his wrong xxx to refund me for the money they literally stole from me due to the fact they charged me for a job they failed to do . Disgusting dealership I DO NOT recomend this place for anyone since the place itself is dirty , unorganized and everyone is out to take advantage and do this ridiculous things thinking people are stupid . I have two cars with them , I pay up to 900$ a month and I don’t think is right for them to even treat me this way , is not the first time this happens since they even gave me someone else’s tag once and registration , resulting in me going through xxxx with the DMV to fix their stupid mistake . I don’t get why they hire people who have no capability to do such a stupid easy job . This is the worst dealership in broward county and I can’t wait to exchange my vehicles at another real dealership where I don’t deal with this idiots ever again . More
Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis
April 06, 2021
Racism is real. I have been a customer since 2008 and never have I experienced what I did this past weekend with the courtesy driver I believe his name was Greg. He called and asked for directions to my never have I experienced what I did this past weekend with the courtesy driver I believe his name was Greg. He called and asked for directions to my location. I then provided him with my address and advised that I was not familiar with the area being that I just moved in. He proceeded to say well if you can’t give me directions then I can’t come and hung up in my face. I had to find my own way there to pick up my car. To make matters worse I was told to pay for services over the phone I had a coupon that I tried using over the phone and was told by the cashier there was nothing she can do to assist me because I was not there to show the coupon and that I can use it next time although I explained the situation to her and the coupon would expire by the time my car would need to be serviced again. Finally I mentioned that I wanted my breaks to get checked out but I received no word on the condition of my breaks in which I feel is very important. More
April 04, 2021
Perfect as usual. Jarrett never fails me yet. Excellent customer service as usual. Gets better every visit. Staff was singing one of my all time favorites, “Let it be”. Had to join in. customer service as usual. Gets better every visit. Staff was singing one of my all time favorites, “Let it be”. Had to join in. More
April 03, 2021
Unorganized and poor customer service. In accurate information was provided and scheduled appointment wasn’t completed properly. Didn’t collect my information and had someone else under my name and th information was provided and scheduled appointment wasn’t completed properly. Didn’t collect my information and had someone else under my name and then tried to charge me for a service I didn’t approve after they said they couldn’t service my car. More

