Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 146

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

December 23, 2020

Dealership Rating
Employee Rating

Jarrett told me all that had to be done to make my car perfect. Unfortunately more problems were found All personnel were courteous and professional. Jarrett also helped me by explaining my key problem. More

by bookitbet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 24, 2020

Toyota of Coconut Creek responded

Thank you for trusting us with your vehicle. I am glad to see that Jarrett and the rest of our Al Hendrickson Toyota team helped you navigate this situation.

December 21, 2020

Dealership Rating
Employee Rating

Jarrett was friendly and provided excellent service. He provided me with information to set the correct expectation. Once my vehicle was ready, he contacted me and promptly completed my service order, on a More

by mkbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Toyota of Coconut Creek responded

Thank you so much for coming to Al Hendrickson Toyota for your auto service needs! We are happy to hear that Jarrett earned your five stars and kept you updated about the repair process. Enjoy your week!

December 20, 2020

Dealership Rating
Employee Rating

Jarrett was good and friendly. My car is nice. Service was good job. Communication was good because I am hearing impaired person. See again on 6 months More

by lehn060301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2020

Toyota of Coconut Creek responded

Thank you for your excellent review of Jarrett and the team! We are so happy to have delivered a positive experience for you at Al Hendrickson Toyota. We look forward to welcoming you back in 6 months! Until then, stay safe and happy holidays!

December 20, 2020

Dealership Rating
Employee Rating

Service is always great My service representative Jarrett Elder Sr Is always knowledgeable to my needs He make5 sure everything is done correctly and has options for my need. More

by valnparker
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 21, 2020

Toyota of Coconut Creek responded

It is wonderful to hear that Jarrett consistently provides you with top-notch service! Thank you for giving Al Hendrickson Toyota your business and taking the time to leave a positive review!

December 20, 2020

Dealership Rating
Employee Rating

Great service . Jarret took care of me and moved me thru the process very quickly. He promised to speed up the service call and delivered. More

by BOB.COMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Toyota of Coconut Creek responded

Bob, we are thrilled to hear that Jarrett made your service experience easy and efficient! Thank you for giving Al Hendrickson Toyota your business.

December 20, 2020

Dealership Rating
Employee Rating

It’s always a pleasure doing business with AlHendrickson Toyota. Great customer service, everyone is very friendly and always willing to answer my questions to the best of their ability. Good job! More

by CJACQUESBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Toyota of Coconut Creek responded

Thank you for continued business here at Al Hendrickson Toyota! You are a valued customer and we are thrilled to receive your positive feedback. Drive safe and have a happy holiday season!

December 18, 2020

Dealership Rating
Employee Rating

Jarrett E. was absolutely fabulous! He waited on me when the others were staring at computer screens. He was professional and polite. Praise him! Give him a raise. More

by world2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to share! We are very proud to have Jarrett on our team, and it is fantastic to hear that he delivered such a seamless experience. Safe travels, and we will certainly let him know how much you appreciate his help! - The Al Hendrickson Toyota team

December 16, 2020

Dealership Rating
Employee Rating

When I purchased the car a year and a half ago, I added the 3year service to the financing, when I I went in for my oil change they told me that’s I used that service up. When I asked for additional infor More

by LHIPP
Price
Recommend Dealer
No
Jan 07, 2021

Toyota of Coconut Creek responded

I would like to apologize for any miscommunication with regard to your service warranty. It is never our intention to mislead our customers, and I assure you that we will use this feedback to deliver a more transparent experience in the future. I understand that we have let you down, if you would like to discuss this further, please feel free to reach out to me directly. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

December 14, 2020

Dealership Rating
Employee Rating

SERVICE WAS AWESOME ON TIME AND THE QUALITY OF WORK SERVICE WAS AWESOME ON TIME AND THE QUALITY OF WORK PERFORMED WAS INPECTABLE, I WILL RECCOMEND THIS DEALER SHIP TO ALL MY FAMILY AND FRIENDS More

by DBERRIOS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz

Dec 14, 2020

Toyota of Coconut Creek responded

Thank you so much for your business and your review! We are honored that you will recommend our team to family and friends. - Your friends at Al Hendrickson Toyota

December 12, 2020

Dealership Rating
Employee Rating

A guy do service paper work gave not good attitude with customer , when customer ask him about these others services. The guy look angry customer More

by CASINO79
Recommend Dealer
No
Jan 07, 2021

Toyota of Coconut Creek responded

We want our customers to feel confident in the work we perform on their vehicles and I apologize that you didn't receive the informative service we expect for our guests. If you have any outstanding concerns, I would be glad to assist you. Please consider giving me a call so that we can discuss this together. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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