Jarrett Elder Sr. | Page 21

Poor customer service. Gauging pricing. Came in for a diagnostic, didn't complete a thorough report. Lied about wheel falling off. Very unprofessional. Gauging pricing. Came in for a diagnostic, didn't complete a thorough report. Lied about wheel falling off. Very unprofessional. More

by Jmac85 Verified Customer Verified Customer

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New check in at service is long overdue and is amazing now!! My service agent Jarrett is amazing! now!! My service agent Jarrett is amazing! More

by gshibuya11 Verified Customer Verified Customer

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Amazing service these guys are the absolute best, timely informative, compassionate and understanding of your needs and respectful of your time and money informative, compassionate and understanding of your needs and respectful of your time and money More

by carvensjoseph Verified Customer Verified Customer

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Jarrett elder is the best! He always helps me so quick for my cars services and gives me all the assistance I need! Even on weekends or not on working hours if I have questions He always helps me so quick for my cars services and gives me all the assistance I need! Even on weekends or not on working hours if I have questions! I’m gonna keep being on Toyota because of him! More

by YASMINTEIXEIRAVILELA Verified Customer Verified Customer

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Jarrett, I just wanted to say thank you for the great service on my car. I really appreciate your attention to detail and the care you always put into your work. It gives me peace of mind knowing my car service on my car. I really appreciate your attention to detail and the care you always put into your work. It gives me peace of mind knowing my car is in good hands. Thanks again! More

by Maria Yrene Verified Customer Verified Customer

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Great service. .reps was timely and friendly..explained the situation clearly..all staff were hepful A1 service to to bottom .reps was timely and friendly..explained the situation clearly..all staff were hepful A1 service to to bottom More

by lanzo86 Verified Customer Verified Customer

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Your service advisor Jarrett Elder was very disrespectful to me and did not help me. to me and did not help me. More

by SUNSHINETC247 Verified Customer Verified Customer

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Worst service. Charged me for tire rotation but did not rotate tires at all. I had a nail in my tire before service and I know the location of tire. When they said Charged me for tire rotation but did not rotate tires at all. I had a nail in my tire before service and I know the location of tire. When they said they completed the rotation, that tire was still there. Not going back again. More

by Anonymous Verified Customer Verified Customer

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Very on time with appointments, pleasant and friendly staff..Excellent service from Jarrett Elder.. I will gladly recommend this dealership!! staff..Excellent service from Jarrett Elder.. I will gladly recommend this dealership!! More

by cswaine49 Verified Customer Verified Customer

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Jarret in the Service Department was knowledgeable, reassuring, efficient, kind, professional and funny! His time estimate was spot on! I bought a car in 2013 from Al Hendrickson and have leased since reassuring, efficient, kind, professional and funny! His time estimate was spot on! I bought a car in 2013 from Al Hendrickson and have leased since 2018. They always take the time to understand me and my limited financial situation, both in sales and service; they always take care of me, give the best maintenance service and find me the most affordable lease. I hope to be able to afford to buy again someday, but for the next few years I am grateful to have a new lease every three years and the no cost to me service plan that comes with it. More

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