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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 59

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

February 09, 2023

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Employee Rating

The best car dealership we have ever been referred too we Thank GOD for Al hendrickson Toyota... More

by JULIUSSCOTT12345
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Recommend Dealer
Yes
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Feb 09, 2023

Toyota of Coconut Creek responded

We are thrilled to receive this glowing praise. Thank you for being part of the Al Hendrickson Toyota family!

February 07, 2023

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I had to go back the following week to have them but my engine cover and another part back in place ...if I didn't open my hood 😕 I would of probably been driving around like this for months without reali More

by emily2224
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Recommend Dealer
No
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Feb 09, 2023

Toyota of Coconut Creek responded

Emily, I am very sorry that you had to return for service and for any inconvenience this caused. I appreciate your feedback and will share it with our team to help us improve our attention to detail moving forward. If you have any additional concerns I can help with, please give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 07, 2023

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Price was very good. I paid more before for a rear battery. I dropped off the night before and it was ready before 9am. I guess I was lucky> More

by SKYSAGE88
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Recommend Dealer
Yes
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Feb 07, 2023

Toyota of Coconut Creek responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

February 07, 2023

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They chage de oil,but they don't change the oil filter, this is not professional More

by DIEGOLOPEZ
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Recommend Dealer
No
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Feb 09, 2023

Toyota of Coconut Creek responded

We strive to deliver thorough service, and I'm very sorry for any oversight in changing the oil filter during your oil change. I understand how frustrating this can be, but your feedback will help us make improvements in the future, so thank you for sharing. If there's anything else we can do to make things right here, please give me a call. Best, Norman Frantz - Service Manager - 954-545-6931

February 06, 2023

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Employee Rating

Paid for service plan when purchased vehicle through this dealer, and was refused service on vehicle. Wouldn’t even do an oil Change so I was robbed 1500 service plan charges for nothing!!! More

by johaleb
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Recommend Dealer
No
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Feb 09, 2023

Toyota of Coconut Creek responded

We don't run our business to mislead or misinform our customers, so your review is concerning to read. I think it's best I look into what happened here so we can make things right. I won't be able to locate your contact information without a full name, so please give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

February 06, 2023

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I have no probleme when i go there for my service they take good care of me. More

by KATTY4664MM
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Recommend Dealer
Yes
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Feb 06, 2023

Toyota of Coconut Creek responded

Thank you for trusting Al Hendrickson Toyota with your business!

February 05, 2023

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Treatment at Al Hendrickson Toyota is above a beyond. The staffs were knowledgeable, fun to be around while waiting and very kind. I did not have an appointment, they were still able to accommodate m More

by EMMANUEL DORSAINVIL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, James Daus, Courtney Gayle, Wesley Bonito, Oscar Vizcarra , Chris Kulazidis, Fabio A, Eric s. , Emmanuel D.

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Feb 06, 2023

Toyota of Coconut Creek responded

Emmanuel, thank you for the review! We are thrilled to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

February 04, 2023

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Employee Rating

I have purchased four cars from this dealer my worst service experience in 25 years More

by WILLIEB
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: dino was my finance advisor he has always been aswesome

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Feb 09, 2023

Toyota of Coconut Creek responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here and collect some information so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Norman Frantz - Service Manager - 954-545-6931

February 03, 2023

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We can go anytime and they have good customer service support. They have good prices. More

by YISCHRIS86
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Feb 03, 2023

Toyota of Coconut Creek responded

Thanks for supporting Al Hendrickson Toyota with your five-star review! We appreciate your business.

February 01, 2023

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Employee Rating

They were absolutely wonderful. We did not have an appointment, however, since the check engine light was on they took us anyway without any trouble. Jarrett was fantastic, I felt a More

by robynschiller
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2023

Toyota of Coconut Creek responded

We are so happy we could help, Robyn! Thank you for choosing Al Hendrickson Toyota and for sharing your experience with Jarrett and the team. Drive safely until we see you again!

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