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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 63

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

December 28, 2022

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Employee Rating

Excellent friendly and knowledgeable service. I definitely will return to dealer. Quick quality service. Nice More

by SLRILESONLINENOW
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Recommend Dealer
Yes
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Dec 28, 2022

Toyota of Coconut Creek responded

We are delighted to have earned your continued business and your positive review! Thank you for choosing Al Hendrickson Toyota and for sharing your support on our page. Drive safely!

December 28, 2022

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Employee Rating

Mr. Jarrett Elder is truly a valuable asset to your organization. Jarrett provides exceptional customer service. More

by ENDEAVORCOLEM1
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Recommend Dealer
Yes
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Dec 28, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that Jarrett delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 27, 2022

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The guy who assisted me was great, but the first people you have contact with need more customers service training I think More

by Julio Bedoya
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Recommend Dealer
Yes
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Jan 03, 2023

Toyota of Coconut Creek responded

Julio, thank you for the review. We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. I assure you that we will use this feedback to better our practices in the future. If there is anything more I can do to assist you, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

December 26, 2022

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Dealership is okay. Service on my car wasn’t great. My car was making a noise after I left and they didn’t put windshield wiper fluid in my vehicle for basic service. More

by TINA.FRANCOIS28
Service Price Transparency
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Service Communication
Recommend Dealer
No
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Jan 03, 2023

Toyota of Coconut Creek responded

Tina, I am sorry to hear that you are still having trouble with your vehicle. We strive to deliver professional service, and I would appreciate the chance to speak with you directly to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

December 26, 2022

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Best in customer service. I would recommend any one to this company. I no regrets choosing this company. More

by LINDSAYPATRICK162
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Recommend Dealer
Yes
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Dec 27, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 24, 2022

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Service is excellent and staff are always pleasant and helpful- the only dealership I trust More

by kaycee619
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Recommend Dealer
Yes
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Dec 27, 2022

Toyota of Coconut Creek responded

It's an honor to have earned your trust. Thank you from all of us at Al Hendrickson Toyota! Drive safe, and we look forward to working with you again next time!

December 24, 2022

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Windshield washer fluid low, no inspection done! !! Never recommend or buy another vehicle here 👎🏾. DISAPPOINTED ☹️ More

by MONTHIA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, HENRY DELGADO

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Jan 03, 2023

Toyota of Coconut Creek responded

I am very sorry to hear that your recent service experience fell short of our high standards. We strive to provide thorough, top-quality work to our guests and we would be grateful for another opportunity to assist you. Please feel free to give me a call directly to discuss this further. Thank you, Norman Frantz - Service Manager - 954-545-6931

December 23, 2022

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You all are the best. Great job. I am please with your service. Thank you. More

by suemaraj
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Recommend Dealer
Yes
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Dec 27, 2022

Toyota of Coconut Creek responded

We appreciate the kind review! Take care! -- Al Hendrickson Toyota Team

December 23, 2022

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Employee Rating

4 hours and a half with an appointment for an oil change. Very disappointed from the waiting time More

by PIVIVIV
Service Time
Service Communication
Recommend Dealer
No
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Jan 03, 2023

Toyota of Coconut Creek responded

I am very sorry that your appointment took longer than expected. Our goal is efficient, top-quality service and it is disappointing that we missed the mark this time. If you would like to share or discuss anything further, please be in touch and we would be grateful for another opportunity to assist you in the future. Thank you, Norman Frantz - Service Manager - 954-545-6931

December 21, 2022

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Employee Rating

Amazing place! Dexter is great! We have been leasing with him for 12 years. Shout out to Chuck in Finance! Great people! More

by GAYLE.GLICKMAN
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall, Chuck 5 stars

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Dec 21, 2022

Toyota of Coconut Creek responded

Thank you for this great review of Al Hendrickson Toyota. Dexter will appreciate the shoutout! We are grateful to have your loyal business, Gayle. Until next time!

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