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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 65

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

December 09, 2022

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Employee Rating

Always willing to help. Sometimes it seems that they are rushing and not doing as throughout a job as they could. More

by nipboo
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Gayle

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Dec 09, 2022

Toyota of Coconut Creek responded

Thank you for the review of us here at Al Hendrickson Toyota. We appreciate the feedback, and hope you have a great day!

December 07, 2022

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Employee Rating

Jarret in the service department is wonderful! Also, the shuttle service is very nice and the driver is always friendly and makes everything such a pleasurable experience. More

by LIBERATEDI86
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Recommend Dealer
Yes
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Dec 07, 2022

Toyota of Coconut Creek responded

Thanks for the great review! We're glad that Jarret was helpful and nice to work with. We appreciate your business and kind words here at Al Hendrickson Toyota!

December 06, 2022

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Had to go back after 2 service appointments and 4 new tires and still have a vibration. More

by GEROBIN31
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Recommend Dealer
No
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Jan 03, 2023

Toyota of Coconut Creek responded

I am so sorry to hear that your vehicle is in need of additional service. We strive to deliver thorough and efficient care, and it's disappointing to learn we missed the mark this time. I'd like to step in to make certain your outstanding concerns are addressed and see if I can help improve your experience. If you are willing, please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

December 05, 2022

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Everyone is always very helpful at the dealership especially Jared at the service desk. I thank you for your services. More

by REGINEDU
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Recommend Dealer
Yes
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Dec 05, 2022

Toyota of Coconut Creek responded

Thank you for this kind review about Jared and our team here at Al Hendrickson Toyota! We appreciate it!

December 02, 2022

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Excellent service. scott and his team are great n professional. It's a pleasure knowing your car is in good hands More

by epieroni4
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz , Scott, klaus

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Dec 02, 2022

Toyota of Coconut Creek responded

Thank you for trusting the Al Hendrickson Toyota team to take excellent care of you and your vehicle. Have a nice day, and we will see you down the line.

December 02, 2022

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Needs a place for customers to sit. It was very congested. Otherwise the service was good. More

by ANILKKRN
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Recommend Dealer
Yes
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Dec 28, 2022

Toyota of Coconut Creek responded

This kind of feedback is very important for me to be aware of, so thank you again for reaching out. We will have a discussion as a team so we can provide great care while keeping our customers comfortable. If there is anything else you'd like to discuss, I welcome you to give me a call. Norman Frantz - Service Manager - 954-545-6931

November 29, 2022

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I love the fact that when i go to Al Hendrickson they always welcome you with a smile and they are ready to tend to you. They always go the extra mile to please their customers. More

by dixonoswald99
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Diaz

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Nov 29, 2022

Toyota of Coconut Creek responded

Thank you for the excellent review of us here at Al Hendrickson Toyota! We are pleased to hear about your favorable experience and the kind words about our team. Have a great rest of your day and we hope to see you in the future!

November 28, 2022

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"Tuna" was an excellent host- he asked all the right questions, and prompt service. Looking forward my next service More

by FRANKC.ACS
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Recommend Dealer
Yes
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Nov 28, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 28, 2022

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Jarrett is always very helpful. Got all the issues fixed and my car drives great now. Thanks! More

by SNPY450
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2022

Toyota of Coconut Creek responded

Thank you for the 5-star review of Jarrett and our team here at Al Hendrickson Toyota! We appreciate the kind words and we hope to see you in the future!

November 26, 2022

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Good morning! After being a loyal customer for many years and having 3 Toyota vehicles we are very disappointed with the customer service in our last visit to Hen More

by RROBLES4
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 05, 2022

Toyota of Coconut Creek responded

Rina - we appreciate your dedicated business, so this is disappointing to read that we let you down. We'd absolutely like the chance to speak with you about your feedback, so we'll make a note to give you a call. If there's anything else you'd like to speak about in the meantime, here's my direct line: 954-545-6502. Best, Jessica Fernandez - Asst. to Chairman & CEO

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