Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 76

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

August 29, 2022

Dealership Rating
Employee Rating

Jarrett is a very excellent, professional, caring person. Great communicator. Each time I go for service I request Jarrett, because I know he has a caring heart. Thank You Jarrett! More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Toyota of Coconut Creek responded

We appreciate your feedback, Stephanie! Thank you for choosing Al Hendrickson Toyota and for highlighting Jarrett's great work. We look forward to welcoming you back next time!

August 29, 2022

Dealership Rating
Employee Rating

Beginning with Jarett the problem was taken care of completely and quickly. I' was very satisfied. More

by GMBOWES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

August 29, 2022

Dealership Rating
Employee Rating

Oscar was helpful . I thought that it is time for my oil change but actually it is not due time . However , the service center staff did rotate my tires anyway . Thank y More

by VGIULIANI735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Aug 29, 2022

Toyota of Coconut Creek responded

We can't wait to share your wonderful review with Oscar and the team at Al Hendrickson Toyota! Thank you for your feedback, and we hope you have a great day.

August 28, 2022

Dealership Rating
Employee Rating

It doesn't matter if you have an appointment or not you still have to wait so it might as well just be first come first serve and also they don't even wash your car More

by YESHUA_79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Chris Kulazidis

Sep 11, 2022

Toyota of Coconut Creek responded

I am sorry to hear that your visit took longer than anticipated. We strive to deliver seamless and efficient service, and it is concerning that we left the wrong impression. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your experience, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

August 28, 2022

Dealership Rating
Employee Rating

It was an excellent service like always. All my concerns were arranged and I went home happy More

by clementinamcneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again down the road!

August 27, 2022

Dealership Rating
Employee Rating

When your scheduled into the computer to wait for your car you're waiting there for a long time for an oil and lub or a tint of the whole windows. but some of the people that work there are really good re More

by LatinKingz87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 11, 2022

Toyota of Coconut Creek responded

I am sorry to see that your experience has not been more positive. I would like to gain some clarity on your situation so that I may help you find an adequate solution. Please give me a call at your earliest convenience and I will be happy to discuss the matter in greater detail. Thank you for your feedback, Norman Frantz - Service Manager - 954-545-6931

August 26, 2022

Dealership Rating
Employee Rating

Jarrett Elder is a very nice person. He always is attentive and on top of my needs. I have my elderly mom who comes with me and he always is considerate of her needs because she is in a More

by THEFIVEJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Toyota of Coconut Creek responded

Thank you for sharing your wonderful experience with Jarrett at Al Hendrickson Toyota! It makes us proud to hear he always goes above and beyond to ensure you and your mom are taken care of. Until next time! –The Al Hendrickson Toyota Team

August 24, 2022

Dealership Rating
Employee Rating

Jarrett Elder was very pleasant and knowledgeable. He was more than happy to assist me and explained all the work my vehicle needed in detail. More

by MARIEPABON70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

August 24, 2022

Dealership Rating
Employee Rating

Excellent job by jared - He is very job oriented, he concentrated in his work and do good job More

by miguelaperezrobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Toyota of Coconut Creek responded

Thank you for the 5-stars and shoutout to Jared's high-quality service! All of us at Al Hendrickson Toyota hope you have a wonderful day.

August 24, 2022

Dealership Rating
Employee Rating

The worst experienced customer service ever from direct contact person to the repair explanations by management. More

by lamarre.sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 11, 2022

Toyota of Coconut Creek responded

Thank you for your feedback. I am so sorry to hear that your recent visit was not what you expected. We aim to provide our guests with attentive and informative customer service and I am disappointed to think we left a different impression. If there is anything I can do to earn back your trust or anything else you would like to discuss regarding your experience, please do not hesitate to give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

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