Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 92

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

May 03, 2022

Dealership Rating
Employee Rating

The service mgr was ok. But this new bizarre way of paying is ridiculous! I wanted new windshield wipers. And I wasn’t allowed to pay cash!!?!@$!?%#*£€!??? Ridiculous. More

by WITTY8071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Toyota of Coconut Creek responded

I'm very sorry that you aren't happy with our payment options. We strive to provide accommodating service and would never want to inconvenience our guests so I apologize that you weren't able to pay in cash. I will share this feedback with my team, and if there is anything further that I can do to assist you, please give me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 03, 2022

Dealership Rating
Employee Rating

Very well organized and customer was great. Everyone was professional and respectful to me and my vehicle More

by JOLARACUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

Toyota of Coconut Creek responded

Thanks for the five-star rating for Al Hendrickson Toyota! Reviews like this make our day.

May 03, 2022

JOLARACUENTE responded

You are welcome

May 03, 2022

JOLARACUENTE responded

Best dealship

May 02, 2022

Dealership Rating
Employee Rating

My name is Peter joseph I had a great customer service at the dealership fast experience More

by PETER34JOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us, Peter! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

May 02, 2022

Dealership Rating
Employee Rating

Staff is amazing. Dexter Marshall and Jarrett, over in Service Department. Awesome gentlemen. Thank you More

by Monica.thompkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall

May 02, 2022

Toyota of Coconut Creek responded

Monica, it means the world to us that you took the time to give Dexter, Marshall, and Jarrett a shoutout! We're proud to be your chosen service provider at Al Hendrickson Toyota, and we look forward to your next appointment with us!

May 01, 2022

Dealership Rating
Employee Rating

Jarret was excellent and he gave excellent service . His company should know they gave an excellent employee and appreciate his excellent customer service and great people person . More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Jarret and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

May 01, 2022

Dealership Rating
Employee Rating

They were fast and kind with me. Even they had many cars before me but the agent was always attend More

by NICOLAS.SOTOMAYOR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

May 02, 2022

Toyota of Coconut Creek responded

We're very pleased to hear about your seamless experience with the Al Hendrickson Toyota service team. Thanks for the five stars!

May 01, 2022

Dealership Rating
Employee Rating

Took in my Camry for a rattling noise in the suspension. $180 later, it still rattles. As for sales, went in to look at purchasing a new Camry because of a mailer offering 5000 above book on trade-in. Compl More

by joncav63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ricardo

May 09, 2022

Toyota of Coconut Creek responded

This feedback is very disappointing to receive. We strive to provide top-notch service and transparent customer care and I am sorry that we fell short in your experience. If you would like to discuss this further, please don't hesitate to reach out and I will be eager to assist you. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 30, 2022

Dealership Rating
Employee Rating

On April 28, 2022, I took my 2021 Toyota Camry SE for the first complimentary oil change and service. I did not have an appointment. My service consultant was Jarrett Elder. He was very professional, friendl More

by WILLIAMSLX.LW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 02, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We strive to deliver a seamless and straightforward service experience for our guests, and it means a lot to hear that this was reflected in your time working with Jarrett. Drive safely in your 2021 Toyota Camry SE, and we hope to see you back again at Al Hendrickson Toyota!

April 29, 2022

Dealership Rating
Employee Rating

jarrett is amazing and always accommodating. wait for car work done and shuttle is very long. More

by SHADEB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Toyota of Coconut Creek responded

Thank you for your kind words about Jarrett as well as this feedback. We strive to provide timely, accommodating service and will look into making the repair process more efficient. Have a great week!

April 29, 2022

Dealership Rating
Employee Rating

I was in and out for an oil change. The folks were friendly and good at their j9bs. Thank you. More

by REDRIVERII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Apr 29, 2022

Toyota of Coconut Creek responded

It's our pleasure to assist you! Thank you for coming to Al Hendrickson Toyota for your oil change and taking time to commend our team. We wish you safe and happy driving!

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