Jasmin Umanzor
Jasmin Umanzor at Crest Volvo Cars

Jasmin Umanzor

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.8
86 Reviews

Dealership Experience

9 mos

Languages Spoken

English English

4.8

86 Reviews

Write a Review

86 Reviews of Jasmin Umanzor

February 07, 2026

Dealership Rating
Employee Rating

She really helped me to get the vehicle asap, Na Na na na na na More

by qsatz0411
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

February 04, 2026

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My service advisor was very responsive and easy to work with. I would highly recommend. More

by MACGAZ8XPB
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Recommend Dealer
Yes
Feb 06, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that your service advisor provided such responsive and helpful assistance throughout your visit. Having a smooth and easy experience is exactly what we aim for with every customer interaction. Your recommendation truly means the world to us, and we appreciate your trust in our team. We look forward to continuing to serve you with the same level of care and attention in the future.

February 01, 2026

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Jasmine is great! Best service agent I’ve worked with. Always so pleasant and goes above and beyond More

by MEGHAN.KELLEY
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Recommend Dealer
Yes
Feb 05, 2026

Crest Volvo Cars responded

We are honored to hear about your wonderful experience with our service team. It's fantastic to know that you received exceptional assistance and felt truly taken care of during your visit. Having team members who consistently provide outstanding service and maintain such a positive attitude makes all the difference in creating memorable experiences for our customers. Your recognition of the dedication and extra effort put forth means so much to us at Crest Volvo Cars. We're thrilled that you had such a positive interaction and appreciate you taking the time to share your feedback.

January 31, 2026

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Jasmine was very helpful and kept me notified of where they were in fixing my car. She listed to me regarding the issues and all issues were resolved. Jasmine was fantastic to work with and I apprecia More

by RDELOZIER
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Recommend Dealer
Yes
Feb 04, 2026

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with our service team. Having someone who truly listens to your concerns and keeps you informed throughout the repair process makes all the difference. It's fantastic that all of your vehicle issues were completely taken care of and that you felt supported every step of the way. Your kind words about the exceptional service you received mean so much to our entire team. We're grateful for customers like you who take the time to share their positive experiences.

January 30, 2026

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The service representative was very helpful. My concern is with the service techician. I paid for a diagnostic for 3 issues. The results for 2 of the issues were so far off base and extremely ex More

by RLLHTULALIP
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Recommend Dealer
No
Jan 30, 2026

Crest Volvo Cars responded

We value feedback regarding the diagnostic process, as thorough and accurate evaluations are central to a positive service experience. Our goal is to provide attentive support and professional care while addressing customer concerns effectively. Insights like this help us continually improve how diagnostics and follow-up services are handled. For further discussion, please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com.

January 30, 2026

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Great job. First-time customer with Crest Volvo. The staff is very Friendly. Keep up the good job. More

by TCOUNCIL13
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Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Feb 02, 2026

Crest Volvo Cars responded

We are pleased to hear about your positive experience as a first-time customer. Your kind words about our team's friendliness mean so much to us. We understand how important it is to feel welcomed and valued, especially when visiting a new place for the first time. We truly appreciate you taking the time to share your feedback and are delighted that we met your expectations. Your encouragement motivates us to continue providing the same level of service to all our customers.

January 25, 2026

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Job well done. And done in a reasonable time .Somewhat expensive .Pleasant reception Clean reception area More

by LRKIRKS
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Recommend Dealer
Yes
Jan 26, 2026

Crest Volvo Cars responded

Thank you for your positive feedback! We're glad our team completed your service efficiently and that you found our staff welcoming and facility clean.

January 19, 2026

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From the moment I arrive, I'm greeted with smiling faces, friendly service, and knowledgeable associates. I can't rave enough about the service I get here compared to other dealerships. Y'all have a great cu More

by jamie.warren
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Recommend Dealer
Yes

January 18, 2026

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Very respectful of both me and my Volvo. Technician came out to discuss the repairs with me without my request. Unheardof! More

by KDub
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Recommend Dealer
Yes
Jan 20, 2026

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us. We're thrilled to hear that our team treated both you and your vehicle with the respect you deserve. It's especially meaningful to know that our technician took the initiative to come out and personally discuss the repairs with you - we believe clear communication is essential to building trust with our customers. Your feedback reinforces our commitment to providing exceptional service that goes above and beyond expectations. We truly value customers like you who take the time to recognize our team's dedication to excellence.

January 18, 2026

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Jasmin, my service advisor was incredibly helpful & professional. Crest Volvo is always my favourite dealership.. More

by SREENU6300
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Recommend Dealer
Yes
Jan 20, 2026

Crest Volvo Cars responded

Thank you for the positive feedback! We're delighted that Jasmin provided such helpful and professional service. It means a lot that Crest Volvo remains your favorite dealership. We look forward to serving you again!

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