Jasmin Umanzor
Jasmin Umanzor at Crest Volvo Cars

Jasmin Umanzor | Page 9

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.7
115 Reviews

Dealership Experience

1 yr

Languages Spoken

English English

4.7

115 Reviews

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115 Reviews of Jasmin Umanzor

September 04, 2025

Dealership Rating
Employee Rating

Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More

by Mrmojo05
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with our team. We are so pleased to hear that you feel we provide exceptional service and that our staff consistently takes great care of you. Your kind words about receiving a luxury experience truly mean the world to us. We appreciate your loyalty and are grateful to have customers like you who recognize the dedication our team puts into every interaction. Thank you for taking the time to share this feedback.

August 31, 2025

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Employee Rating

Always quick and reasonable! My original advisor was busy with another customer but Jasmin stepped in to help me with my car's service appointment and was very easy to work with More

by cashpal2274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our efficient and fair service. It's wonderful that Jasmin was able to step right in and provide you with excellent assistance for your service appointment. We're glad our service technician was thorough in identifying your tire tread issue and taking care of the replacement promptly. Your feedback about our loaner vehicle service is also greatly appreciated. Thank you for recognizing the quality care we strive to provide at Crest Volvo Cars.

August 28, 2025

Dealership Rating
Employee Rating

Crest Volvo is an awesome dealership! Their service department is top notch and always does an excellent job. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful feedback about your experience. We are grateful to hear that you find our dealership exceptional and that our service team consistently delivers outstanding results for you. Your recognition of the quality work our service department provides means so much to us. We truly appreciate customers like you who take the time to acknowledge the dedication our team puts into every service visit. Your positive words motivate us to continue maintaining the high standards you have come to expect from us.

August 24, 2025

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Jasmin went above and beyond. Really appreciate it - makes the customer feel valued. Thank you very much. More

by JLM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 10, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience with us. It sounds like our team member truly made a positive impact by going the extra mile for you. We understand how important it is for our customers to feel valued and appreciated, and we are delighted that this was reflected in your visit. Your kind words mean so much to our entire team at Crest Volvo Cars. We genuinely appreciate you taking the time to share your feedback with us.

August 23, 2025

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Clean dealership, great customer service, great communication. Very helpful staff with toddler. Easy process with loaner vehicle. More

by MELISSALEVA
Service Price Transparency
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Recommend Dealer
Yes
Sep 08, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience! Your feedback about our clean facility and excellent customer service means so much to us. We're particularly pleased that our team was able to provide helpful assistance and make the entire process smooth for your family. It's great to know that obtaining your loaner vehicle was straightforward and that our communication met your expectations. Thank you for taking the time to share your positive experience with us.

August 16, 2025

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Employee Rating

From the initial greeting to the final product and assistance, everything and everybody was wonderful! More

by Amandareyes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your outstanding experience with us! Your kind words about our team and the exceptional service you received from start to finish truly make our day. Knowing that everyone you encountered provided wonderful assistance and that you are completely satisfied with the final result means everything to us at Crest Volvo Cars. We take great pride in delivering this level of care and attention to each of our valued customers, and your feedback confirms that we are meeting that goal. Thank you for choosing us and for taking the time to share your positive experience!

August 15, 2025

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Employee Rating

Overall great service. only issue is that if we are replacing a battery, i think cleaning the cable connections should be part of that. Everything was done on time and wo More

by BILL@PECKARCHITECTS.COM
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Crest Volvo Cars responded

We greatly appreciate your feedback and are thrilled to hear that you found our service great overall. It's wonderful to know that everything was completed on time and is working perfectly for you. Thank you for taking the time to share your experience - your input helps us continue to improve our service offerings.

August 14, 2025

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Employee Rating

Lyn, Mark and the rest of the Crest Volvo team did a great and timely job on the car. Thanks! More

by MS_RAMI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Mark Morgello

Aug 20, 2025

Crest Volvo Cars responded

We are utterly delighted to hear about your positive experience with our team. It's wonderful to know that our staff provided great and timely service for your vehicle. Your satisfaction with the quality and efficiency of our work means everything to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again at Crest Volvo Cars.

August 13, 2025

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Employee Rating

Very professional operation to make everything easy and efficient. Everyone in the service department acted helpfully. More

by nassarfaraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Crest Volvo Cars responded

We are grateful for your positive feedback about your experience with our service department. It means a great deal to know that our team made the process smooth and handled everything in a way that felt both straightforward and well-organized. We take pride in ensuring our customers feel supported throughout their visit, and it's wonderful to hear that our staff's helpful approach made a difference for you. Your recognition of our commitment to providing quality service motivates us to continue delivering the same level of care to every customer who visits Crest Volvo Cars.

August 11, 2025

Dealership Rating
Employee Rating

The Zaktek service and factory warranty service was done well. The 20 point checkup found and issue that was repaired under warranty. I was informed of what was happening by the service advisor and returned More

by xc60_togo
Recommend Dealer
Yes
Aug 20, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our Zaktek service and factory warranty work. It's wonderful that our inspection was able to identify an issue that we could address under warranty for you. We're glad our service advisor kept you well-informed throughout the process and that the loaner vehicle arrangement worked smoothly for you. Your satisfaction with how everything was handled from start to finish means a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

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