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Jason Bolen

Overview Reviews (194) Inventory (459)

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Jason Bolen

Jason Bolen | Page 4

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5

194 Reviews

Overview Reviews (194) Inventory (459)

4.5

194 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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194 Reviews of Jason Bolen

September 17, 2026

Dealership Rating

Employee Rating

Jeff was very nice. Work went according to plan. Every thing worked out fine. Thank you. Work went according to plan. Every thing worked out fine. Thank you. More

by Rebeckyj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 22, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Jeff took great care of you and everything went smoothly. We truly appreciate your business!

September 15, 2026

Dealership Rating

Employee Rating

Oxmoor ford is always my go to for service! Great experience every single time! Highly recommend! Great experience every single time! Highly recommend! More

by CODYSHOWN03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Oxmoor Ford continues to provide a great service experience every time. We truly appreciate your loyalty and recommendation!

September 13, 2026

Dealership Rating

Employee Rating

Advisor Jeff was very prompt and professional and willing to wander any questions I had to wander any questions I had More

by okolonasoccerclub1977

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 19, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Jeff was prompt, professional, and helpful in answering all your questions. We truly appreciate your business!

September 09, 2026

Dealership Rating

Employee Rating

The nicest, easiest, most thorough, and fastest service from start to finish! The waiting room was accommodating too! from start to finish! The waiting room was accommodating too! More

by Amanda.rosa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ashley

September 09, 2026

Dealership Rating

Employee Rating

This dealership had always don’t well for me. The most recent time was no exception as advisor Jeff kept me informed. They were quick to get to the issue and let me know costs prior to doing the The most recent time was no exception as advisor Jeff kept me informed. They were quick to get to the issue and let me know costs prior to doing the work. More

by cordell.allen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff

Sep 10, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad Jeff kept you informed and provided quick, transparent service throughout your visit. We truly appreciate your continued trust in our team!

September 03, 2026

Dealership Rating

Employee Rating

Great experience when I purchased the truck, great experience when I took it in for a recall.Jeff was very courteous and I was very pleased. experience when I took it in for a recall.Jeff was very courteous and I was very pleased. More

by prestonmarion03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 04, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad you've had a positive experience with both your purchase and service visits. We appreciate your kind words about Jeff and your continued trust in our team!

September 02, 2026

Dealership Rating

Employee Rating

Prompt efficient service. Service advisor was courteous and efficient. We had a good experience overall. Service advisor was courteous and efficient. We had a good experience overall. More

by marvin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dontae

Sep 04, 2026 -

Oxmoor Ford responded

Marvin, we are so pleased you enjoyed your visit to Oxmoor Ford!

August 30, 2026

Dealership Rating

Employee Rating

Didn’t fix the problem with mobile repair, so they came and picked up the vehicle. Happy to have the service rather than bring it in myself. and picked up the vehicle. Happy to have the service rather than bring it in myself. More

by burdette.park

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 04, 2026 -

Oxmoor Ford responded

Thank you for your feedback! We're sorry the mobile repair didn't fully resolve the issue, but we're glad our team was able to pick up your vehicle and make the process more convenient. We appreciate your patience and your business!

August 30, 2026

Dealership Rating

Employee Rating

Professional service from call in to meeting service advisor. Everything was communicated to me throughout the process. Vehicle was done quickly and everything done correctly advisor. Everything was communicated to me throughout the process. Vehicle was done quickly and everything done correctly More

by frederick.gilman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 04, 2026 -

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided professional service, clear communication, and got your vehicle taken care of quickly and correctly. We truly appreciate your business!

August 28, 2026

Dealership Rating

Employee Rating

Waited two weeks for apt. You had it 3 days and didn’t fix anything. You had it 3 days and didn’t fix anything. More

by Rtomes1

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Sep 04, 2026 -

Oxmoor Ford responded

We're sorry to hear about your experience and understand your frustration after waiting for an appointment and being without your vehicle for three days. We would appreciate the opportunity to look into this further. Please reach out to me directly with your contact information and vehicle details so we can better assist you. Gabrielle Robertson Marketing Social Spokesperson Oxmoor Auto Group grobertson@oxmoorautogroup.com

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