68 Reviews
Write a Review68 Reviews of Jason Brown
January 17, 2024
Accommodating staff respectful honest Cheerful price lo car reasonable Fast processing same day of car lease ! lo car reasonable Fast processing same day of car lease ! More
Other Employees Tagged: Sam Jabbar, Raychiel Lopez
January 17, 2024
MetroHonda was the best car buying experience by far. Salesman was genuinely friendly, finance department was quick and efficient. Salesman was genuinely friendly, finance department was quick and efficient. More
Other Employees Tagged: Metro Honda, Sam Jabbar
January 17, 2024
I recently visited the my metrohonda dealer for a recall service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeli service on my car, and I must commend them for efficiently addressing the recall. The technical aspect of the service was top-notch, and I left feeling assured about my vehicle's safety. However, there's room for improvement in the customer experience. At times, I felt ignored by some service personnel while others assisted different customers. Enhancing customer interaction would contribute to an even more positive overall experience. Overall, I appreciate their commitment to resolving recalls promptly, and I hope they can refine the customer experience for a well-rounded service. More
Other Employees Tagged: Metro Honda, Gabriel Martins , Jesse
December 18, 2023
I contacted the dealership via a web request on a car I saw on one of the major used car websites. The dealership reached out via text and when I told them I was interested in finding the out the door pri saw on one of the major used car websites. The dealership reached out via text and when I told them I was interested in finding the out the door price, I was told they don’t discuss numbers of over the phone and I would have to come into the dealership. I promptly told her that I don’t live in the same state and that wouldn’t be possible. I was interested in, purchasing the vehicle and having it shipped. Brittany, the receptionist told me I would not be able to speak to anybody “ that they don’t discuss numbers over the phone” (she was not very service oriented at all, I mean, if you’re not going to sell a car over the Internet, then don’t advertise them on the Internet) even after trying to call for over five times to speak to a sales person. Finally, after about the seventh attempt, somebody different answered the phone and I asked to speak to a manager. Jason Brown, one of the managers there helped me and gave me some figures and I asked him to send me the buy sheet. Unfortunately, Jason left out several critical fees so when the buy sheet was sent, it was for more than what we had discussed, so I decided to keep looking. A day or two had passed when I received a text from Joe Diolosa, a sales manager in the company inviting me in to view their inventory, when I told Joe that I was just about ready to purchase from another dealership and the price he asked me to wait to see if he could match the price. Joe called me back in about 10 minutes and said “great news” that he was able to match the price and that he would be sending me over the buy sheet and he needed to ask me a few additional questions and would call me back shortly to collect what he needed. Well, long story short, after multiple attempts to call Joe back and about five days, I have now been told that they can no longer honor that price. In the meantime, I have lost my other deal, and this car was for my daughters 16th birthday. I know why these folks were stalling, they were hoping to be able to sell the vehicle during the meantime to someone else, so they didn’t have to tell me that they were not going to honor the deal, looking for the easy way out. I have tried several times to speak to the general manager, the general sales manager, etc. and nobody at the dealership feels compelled to standby their word. A shame that a dealership behaves in this manner and now my daughter doesn’t have the car she thought she was getting for her birthday. More
Other Employees Tagged: Metro Honda, Jose Cornieles, Joe Diolosa , Brittany
November 03, 2023
Metro Honda never disappoints Easy to work with Salesman David was knowledgeable, professional and patient. No sales pressure Highly recommend with Salesman David was knowledgeable, professional and patient. No sales pressure Highly recommend More
Other Employees Tagged: David Bivins
October 29, 2023
An overall excellent experience, and a good price. Will definitely go back to them for our next vehicle. Will definitely go back to them for our next vehicle. More
Other Employees Tagged: Shawn Bertrand
October 24, 2023
Buying a car from Genaro was the best and easiest experience i could have ask for thank you! experience i could have ask for thank you! More
Other Employees Tagged: Metro Honda, Jose Cornieles, Genaro Velez, Joe Diolosa
September 22, 2023
Great dealership. Very accommodating and friendly. Not pushy and make you feel comfortable with the deal agreement being negotiated throughout Very accommodating and friendly. Not pushy and make you feel comfortable with the deal agreement being negotiated throughout More
Other Employees Tagged: Metro Honda, Sam Jabbar , Jesse James