I was treated very well.
The service staff was very helpful and informative. They went above and beyond to help take car of my car issue. Very kind.
The service staff was very helpful and informative. They went above and beyond to help take car of my car issue. Very kind.
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by jamessekerak55
Service Price Transparency
Apr 19, 2023 -
Ken Ganley Subaru Wickliffe responded
We're glad we could make this a quick and easy visit, James! We look forward to providing five-star care again next time! Thank you! - Ken Ganley Subaru Wickliffe
Everyone here is always above and beyond helpful and
friendly and makes you feel welcome.
friendly and makes you feel welcome.
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by laurendoege
Service Price Transparency
Apr 19, 2023 -
Ken Ganley Subaru Wickliffe responded
Thank you for saying such kind words for our team, Lauren! We hope you come to visit us again! - Ken Ganley Subaru Wickliffe
Jason explained exactly what would be done.
The work was done in a timely manner. I will return.
The work was done in a timely manner. I will return.
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by LYNETTE.KOCAB
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2023 -
Ken Ganley Subaru Wickliffe responded
We're glad Jason helped explain the work your vehicle needed, Lynette! We hope you come back when your next service is due and appreciate the great five-star review! Thank you so much! - Ken Ganley Subaru Wickliffe
Ganley East Subaru provided quick and efficient service.
East to phone and get an appointment.
East to phone and get an appointment.
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by Ddack
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2023 -
Ken Ganley Subaru Wickliffe responded
We appreciate you leaving us such kind feedback! Our team loves to know you had a positive experience and look forward to seeing you again! Thank you! - Ken Ganley Subaru Wickliffe
Excellent service and Jason kept us updated while we
waited in the lounge. Thanks again.
waited in the lounge. Thanks again.
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by alex
Service Price Transparency
Apr 07, 2023 -
Ken Ganley Subaru Wickliffe responded
Alex, We're happy to hear that Jason made the visit worthwhile and earned us five stars! We look forward to assisting you again at Ken Ganley Subaru Wickliffe! Thank you!
Employees were helpful and knowledgeable.
Setting up service appointment was easy. I appreciate the loaner car at no charge.
Setting up service appointment was easy. I appreciate the loaner car at no charge.
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by pacoemro
Service Price Transparency
Apr 07, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Sales:
When I purchased my Ascent 2 years ago, the sales
process was very quick and smooth. I saw it online that morning, reached out, and quickly got a call back to set up an appointment to test drive. I w
process was very quick and smooth. I saw it online that morning, reached out, and quickly got a call back to set up an appointment to test drive. I was able to complete my test drive, financing, and down payment all on my lunch break, so that process was not long at all. Since I had to go back to work, they got everything together so my car ready for me to pick up after I was done with work. Very efficient process. They also scheduled an appointment with me and my husband 2 weeks after the purchase to my vehicle features and answer any questions that may have come up since the purchase.
Service:
Everyone in general is pretty friendly, but Jason is my service manager and is always a pleasure to work with. He takes care of my needs and there is always good conversation. If he's ever had a bad day, I haven't seen it as he always has a smile on his face.
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by OhioMama
Apr 06, 2023 -
Ken Ganley Subaru Wickliffe responded
We're so glad that your visits to Ken Ganley Subaru Wickliffe have been so great! We look forward to earning more five-star ratings in the future! Thank you!
Apr 07, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Attentive listening, clear explanations and solid advice
have been distinctive features in my dealings with Jason Caja.
have been distinctive features in my dealings with Jason Caja.
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by jkelley61
Service Price Transparency
Mar 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Mar 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!
Staff was very courteous and helpful and took into
consideration my work schedule as far as getting my car fixed and returning loaner car
consideration my work schedule as far as getting my car fixed and returning loaner car
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by KenNaz
Service Price Transparency
Mar 24, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Kennaz, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department is excellent.
Jason is a jewel he kept me apprised of everything!
Jason is a jewel he kept me apprised of everything!
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by mtlbird
Service Price Transparency
Mar 20, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Mtlbird, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
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8 yrs, 3 mos
