The service department is excellent.
Jason is a jewel he kept me apprised of everything!
Jason is a jewel he kept me apprised of everything!
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by mtlbird
Service Price Transparency
Mar 20, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Mtlbird, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Joy did an excellent job of finding a solution for my car
buying needs and her wealth of experience/ recommendations were invaluable... She introduced me to the dealership staff ... Great team effort! Can't
buying needs and her wealth of experience/ recommendations were invaluable... She introduced me to the dealership staff ... Great team effort! Can't say enough about Joy & Ganley Subaru!!
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by Ernie
Other Employees Tagged:
Joy Taylor
, Rich Barron, Jim Gentile, Robert Swyt Jr.
Mar 09, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Ernie, thank you for your kind review; we are happy to pass along your comments to Joy here at Ken Ganley Subaru Wickliffe! We hope to be of service to you again in the future.
Best wishes,
Ken Ganley Subaru Wickliffe
Mar 09, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Ernie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Excellent experience with the car buying process.
Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase expe
Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase experience so good! Special thanks to Jason Caja and Jim Gentile for their assistance as well.
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by tazbird3
Feb 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Feb 27, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!
Jason Caja in the Service Department is very helpful.
Jason answered my questions and explained everything thoroughly. Jason reviewed my invoice with me and mad sure I was completely satisfied with the
Jason answered my questions and explained everything thoroughly. Jason reviewed my invoice with me and mad sure I was completely satisfied with the work done to my Outback. Thank you Jason.
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by rvadnal
Feb 23, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Feb 23, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, we are so happy to read such a great review about Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!
Feb 20, 2023 -
rvadnal responded
Thank you
The service is outstanding at Ganley Subaru East.
The service agents keep the customers informed at every step of the process.
The service agents keep the customers informed at every step of the process.
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by PMFLYNN911
Service Price Transparency
Feb 06, 2023 -
Ken Ganley Subaru Wickliffe responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Feb 06, 2023 -
Ken Ganley Subaru Wickliffe responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent customer service in the maintenance department.
Jason Caja has been wonderful to work with every time I have to have maintenance on my car.
Jason Caja has been wonderful to work with every time I have to have maintenance on my car.
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by Joanna
Feb 02, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi Joanna, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Have been with this branch for a while.
They are trustful and professional. I would recommend to any subaru owners.
They are trustful and professional. I would recommend to any subaru owners.
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by SubaruLife
Service Price Transparency
Jan 11, 2023 -
Ken Ganley Subaru Wickliffe responded
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Jan 11, 2023 -
Ken Ganley Subaru Wickliffe responded
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I took my car to get a new serpentine belt replaced
because my vehicle was overdue. I requested the service dept to check my wheel hubs and front brakes because I heard metal on metal scraping when I d
because my vehicle was overdue. I requested the service dept to check my wheel hubs and front brakes because I heard metal on metal scraping when I drive. Fortunately, my brakes and wheel hubs were fine the scraping I heard from the rusting backing plate was not a safety issue! Great service!
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by ireynolds
Jan 05, 2023 -
Ken Ganley Subaru Wickliffe responded
Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The process of leasing a new car always goes so smoothly,
Crissy always followed up with me advising me of current inventory, she was very friendly and easy to work with. Service with Jason is always above a
Crissy always followed up with me advising me of current inventory, she was very friendly and easy to work with. Service with Jason is always above and beyond .
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by CBoutback
Other Employees Tagged:
Crissy Faught, Jim Gentile, Dario (sales manager)
Dec 12, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!
Dec 12, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The Dealership has always been upfront with me about
maintenance issues. Things get worked on and corrected the first time. Joe Vitale has been very attentive and responsive to my needs
maintenance issues. Things get worked on and corrected the first time. Joe Vitale has been very attentive and responsive to my needs
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by C. Riley
Other Employees Tagged:
Craig Hatcher
, Giovanni Casella, Joe Vitale
Oct 05, 2022 -
Ken Ganley Subaru Wickliffe responded
Thank you for your review! We're so happy that Joe provided you with a 5-star visit! We look forward to seeing you next time! -Ganley Subaru East
Oct 06, 2022 -
Ken Ganley Subaru Wickliffe responded
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.