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Jason Franceschi
Jason Franceschi at Front Royal Buick GMC

Jason Franceschi | Page 2

Service Advisor

Front Royal Buick GMC

9015 Winchester Rd
Front Royal, VA 22630

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259 Reviews
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259 Reviews

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259 Reviews of Jason Franceschi

April 08, 2024

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The service department employees were great! They took care of my vehicle and were also concerned about my insurance policy and the possibility that another dealership had taken advantage me. I More

by Trish
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Recommend Dealer
Yes

Other Employees Tagged: Scott Copenhaver , Kendra Hupman

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Apr 11, 2024

Front Royal Buick GMC responded

Thank you so much for taking the time to write such great feedback, Trish. Our primary focus is to provide every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Front Royal Buick GMC Team

April 05, 2024

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Very professional and courteous. Able to answer all questions and follow through in a timely manner! Thanks More

by DONNIEDRED
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Recommend Dealer
Yes
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Apr 08, 2024

Front Royal Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Donnie. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Front Royal Buick GMC Team

March 22, 2024

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I called and I got an appointment for the same day for an oil change. More

by monica0503
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Recommend Dealer
Yes
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Mar 25, 2024

Front Royal Buick GMC responded

We appreciate you for letting others know about your experience, Monica! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Front Royal Buick GMC Team

March 12, 2024

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Excellent service department. Fast, efficient and had excellent customer experience. Will return when vehicle needs anything. More

by baseball2131
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2024

Front Royal Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Front Royal Buick GMC Team

February 28, 2024

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Quick turnaround on my 15K service. Wait time was minimal. Waiting area was clean and neat. More

by Bshortone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Front Royal Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Front Royal Buick GMC Team

February 27, 2024

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Always a great experience with Scott, Josh, and Zach. I would definitely recommend this dealership. More

by TERESABAKERFOSTER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Copenhaver , Josh Coumes, Zach White

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Feb 29, 2024

Front Royal Buick GMC responded

Teresa, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Front Royal Buick GMC Team

February 23, 2024

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Employees very friendly & helpful! In and out time was most efficient! Great job all around! More

by jula12rr
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Recommend Dealer
Yes
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Feb 26, 2024

Front Royal Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Front Royal Buick GMC Team

February 17, 2024

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My van was fixed, passed inspection and done quickly so that my family can ride around safely. More

by maycupp
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Cunningham

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Feb 20, 2024

Front Royal Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Front Royal Buick GMC Team

February 16, 2024

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Always friendly and very quick with any service requests! Happy with all services performed. Thank you! More

by crystalwelch914
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 20, 2024

Front Royal Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience, Crystal! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Front Royal Buick GMC Team

February 14, 2024

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Prompt and Courteous, called when the work was complete earlier than expected. No hassles or issues. More

by placedl
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 16, 2024

Front Royal Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Front Royal Buick GMC Team

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