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Jason Franceschi
Jason Franceschi at Front Royal Buick GMC

Jason Franceschi | Page 6

Service Advisor

Front Royal Buick GMC

9015 Winchester Rd
Front Royal, VA 22630

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259 Reviews
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259 Reviews

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259 Reviews of Jason Franceschi

August 23, 2023

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Employee Rating

Front Row Buick GMC is headed by Scott Copenhaver. Scott and his staff are so knowledgeable and give such a personal touch to my buying experience that I couldn’t imagine buying from anyone else from More

by Tony saporito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Copenhaver , Burt Reynolds

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Aug 24, 2023

Front Royal Buick GMC responded

Congratulations on your new purchase, Tony! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Front Royal Buick GMC Team

August 15, 2023

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Staff was courteous and service was completed when promised. No problems whatsoever. I will use them again. More

by jcutlip0
Recommend Dealer
Yes
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Aug 17, 2023

Front Royal Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Front Royal Buick GMC Team

August 04, 2023

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Nice, clean area to wait. Pricey and takes over an hour for an oil change. More

by WLDCT84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2023

Front Royal Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Front Royal Buick GMC Team

August 03, 2023

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Employee Rating

The dealership goes above and beyond your expectations,very polite and friendly and had my truck done in a timely manner.thank you front royal gmc More

by johnframo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Mitzel

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Aug 04, 2023

Front Royal Buick GMC responded

John, we really appreciate you taking the time to leave a review about your experience at Front Royal Buick GMC. We're glad to hear that you felt the Front Royal Buick GMC team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, The Front Royal Buick GMC Team

July 31, 2023

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I have always been satisfied with the service I get. Very polite and I feel like they are honest which is a great quality in this day More

by ENJY4WHEELSANDWAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Mitzel

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Aug 03, 2023

Front Royal Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Front Royal Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Front Royal Buick GMC Team

July 25, 2023

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Employee Rating

Totally positive experience. The work was completed in a timely fashion and with a full systems check. More

by dbull95943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Mitzel

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Jul 27, 2023

Front Royal Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Front Royal Buick GMC Team

July 20, 2023

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Employee Rating

Had to keep over night due to problems with battery installation delayed pick up. . That’s it More

by dmhawk_mountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2023

Front Royal Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Front Royal Buick GMC Team

July 13, 2023

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Employee Rating

Polite and accommodating staff. They did what they said they would do when they said they would do it. More

by tractorman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2023

Front Royal Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Front Royal Buick GMC Team

July 03, 2023

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Employee Rating

Thank you, we sure appreciate the quick service and the ability to schedule service online. More

by fogartyfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Mitzel

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Jul 06, 2023

Front Royal Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Front Royal Buick GMC's Service Department. Sincerely, The Front Royal Buick GMC Team

July 03, 2023

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Employee Rating

Only complaint I did not receive a call to say vehicle was ready for pickup More

by Ehoggatt2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2023

Front Royal Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Front Royal Buick GMC Team

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