Raul Navarro

Excellent service! They are the best of the best. The associates are very friendly and helpful. They are the best of the best. The associates are very friendly and helpful. More

by rayj34p Verified Customer Verified Customer

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I had a wonderful experience . My EQE recently had some issues and I had prompt service . The staff is always friendly and very pleasant and helpful . ! I would definitely recommen My EQE recently had some issues and I had prompt service . The staff is always friendly and very pleasant and helpful . ! I would definitely recommend this dealership for all your Mercedes needs! More

by dalappan Verified Customer Verified Customer

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I’m very pleased with the staff and service with Mercedes Benz of Columbus dealership! Benz of Columbus dealership! More

by RLPFLR Verified Customer Verified Customer

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Haley is very helpful and knowledgeable. I'm still having issues with my car and she is very helpful I'm still having issues with my car and she is very helpful More

by TSW Verified Customer Verified Customer

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It was a great experienc, and I would come back for service on my vehicle . service on my vehicle . More

by victor45 Verified Customer Verified Customer

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Thank you for always being so nice and supportive and taking care of my car. The next time I come in I want to inquire about a wheel lock and new windshield wipers. taking care of my car. The next time I come in I want to inquire about a wheel lock and new windshield wipers. More

by Walter D Moore Verified Customer Verified Customer

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This is the best dealership the employees are always nice and respectful the atmosphere is always good and respectful the atmosphere is always good More

by coxtangela7 Verified Customer Verified Customer

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Warranty company advised me since Rachel started another claim instead of using the open claim that CarMax started for the same issue is the reason their not able to approve my claim since the new ticket sh claim instead of using the open claim that CarMax started for the same issue is the reason their not able to approve my claim since the new ticket showing I’m over my miles. More

by keiundrasmith9 Verified Customer Verified Customer

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Excellent customer service, the team stayed late to get our tire mounted. A positive end to a bad day with a blown tire. our tire mounted. A positive end to a bad day with a blown tire. More

by lgwagner Verified Customer Verified Customer

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I recently had to get my sunroof replaced at Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expec Mercedes-Benz of Columbus and I must say, I was thoroughly impressed. From start to finish, the entire experience was top-notch and exceeded my expectations. First and foremost, the staff at the service department were extremely friendly and welcoming. They greeted me with a smile and made me feel like a valued customer. They were also very knowledgeable and were able to answer all of my questions and concerns about my car. The waiting area was clean and comfortable, with complimentary waters available. The service department also had a shuttle service available for those who needed to leave their car for an extended period of time. I was pleasantly surprised by the speed and efficiency of the service. What impressed me the most was the honesty and transparency of the service department. They didn't try to upsell me on unnecessary services or repairs, which I have experienced at other dealerships. Instead, they were upfront about the cost and provided me with options to fit my budget. Overall, I highly recommend the service department at this car dealership. They provide exceptional customer service, have a knowledgeable and friendly staff, and offer efficient and honest service. I will definitely be returning for all of my future car maintenance needs. More

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