Jason Gullo | Page 21

Saved me a lot of headaches I had just had a new battery installed and the car still would not start the next day. They determined that I accidentally had left the ceiling light I had just had a new battery installed and the car still would not start the next day. They determined that I accidentally had left the ceiling light switched on in the rear, and it would drain down the battery if the car was not used for a few days. Jason was very professional, and found I had not used my final oil change credit on my initial purchase, so I got a free oil change out of this too. With car washed, interior sanitized, and car delivered, this truly was taking good care of the customer. Thank you!! More

by WAYNEW Verified Customer Verified Customer

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Great experience Staff was great! The waiting room was comfortable with a TV, good coffee, and snacks. The area was air conditioned. I was very surprised how quickl Staff was great! The waiting room was comfortable with a TV, good coffee, and snacks. The area was air conditioned. I was very surprised how quickly my car was done! Good work! More

by fasullal Verified Customer Verified Customer

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Both Jeff and Jason were very helpful with getting my vehicle taken care of as quickly as possible. The guys over at Bryan Subaru did an awesome job!!! vehicle taken care of as quickly as possible. The guys over at Bryan Subaru did an awesome job!!! More

by ckwebb2187 Verified Customer Verified Customer

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Bryan Subaru is a clean, well maintained and friendly place. The service personnel are professional and helpful, and explain what’s going on with your car and the service or repairs that you’re receiving place. The service personnel are professional and helpful, and explain what’s going on with your car and the service or repairs that you’re receiving. They are honest and my car is in good hands. Thank you! More

by KRISTINMALIN117 Verified Customer Verified Customer

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Courteous and professional service. Extremely knowledge about vehicles and want the customer to be informed. When my next service is due, I will certainly return! about vehicles and want the customer to be informed. When my next service is due, I will certainly return! More

by HOOTA504 Verified Customer Verified Customer

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My service was great accept for when I had to return because lights on my dashboard came on. They were able to turn them off but when they aisled my Outback and gave it back it was cutting off and I was because lights on my dashboard came on. They were able to turn them off but when they aisled my Outback and gave it back it was cutting off and I was told it would stop which it did the next day. The problem was BEFORE I left I turned on the air conditioner and my Outback shut completely off and they still let me leave off the lot. Then when I was getting on the interstate I tried to turn the air on again and MY OUTBACK SHUT OFF AGAIN ON THE RAMP.. Do you know I could have been hurt if the car behind me didnt have good breaks. They could have done a better job explaining what Not to do while it was resetting or better yet, kept the vehicle A few minutes so it could aisle. I mean I spent a few hundreds there earlier that day and I expect to have an A-1 service no matter how many times I come through that door. But for me to be in danger like that yesterday was very unacceptable and not the Subaru way that I Thought I was suppose to receive. Again my initial visit was above average but my return visit was not handle with excellence which I deserve. Also I was made to feel as if it was my fault the lights came on instead of them taking some type of ownership of a possibility of it being their fault since they had the vehicle for 4 hours. I'm a great customer at any Subaru dealership I visit and I would like excellence every day all day even on return visits because this was Not my first return visit to this location. I like this location but I need them to step it up. Thank you. I would love to recommend people to visit this location but this location will have to do better on return visits. More

by BROCK_TG Verified Customer Verified Customer

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I went there for a scheduled service on my 2018 Outback. Which I absolutely loved. I had been admiring the ASCENT. So I bought it! Which I absolutely loved. I had been admiring the ASCENT. So I bought it! More

by IEZIN6969 Verified Customer Verified Customer

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Everyone is very friendly and accommodating. I am a return customer and am loving my Outback. The service department is reason enough to love Subaru. return customer and am loving my Outback. The service department is reason enough to love Subaru. More

by SHBRENNA Verified Customer Verified Customer

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The Best I have been using this service department for the last 5 years. Everyone has been helpful, friendly and ready to make my day better. Brian was und I have been using this service department for the last 5 years. Everyone has been helpful, friendly and ready to make my day better. Brian was understanding, Jason reassured me I would be taken care of and Rex is always the greatest. More

by pkmelvin Verified Customer Verified Customer

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Service was great-Brian is a very professional service advisor! Rex and Andy are awesome Great people😁 We have been very happy with our Foresters and Crosstrek . advisor! Rex and Andy are awesome Great people😁 We have been very happy with our Foresters and Crosstrek . More

by cdnevels Verified Customer Verified Customer

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