Jason Heximer | Page 14

Great customer care Graham was very helpful in selecting a car for my needs. He listened to my concerns before making any suggestions which led us to a short list of vehi Graham was very helpful in selecting a car for my needs. He listened to my concerns before making any suggestions which led us to a short list of vehicles. Graham did not waste any of my time and made the buying experience pleasant. He actually cares about the person more than the sale. Graham and Jason worked very quickly, got me what I needed for the price I was comfortable paying. Thank you. More

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Excellent Customer Experience Our experience with Arrowhead Honda (Peoria, AZ) on April 20th, 2018 was exceptional. Eric Galliani provided my wife and I with 5-Star service across Our experience with Arrowhead Honda (Peoria, AZ) on April 20th, 2018 was exceptional. Eric Galliani provided my wife and I with 5-Star service across the board. After completing exhausting due diligence about the vehicle we were interested in purchasing we arrived at Arrowhead with NO expectation of buying a vehicle that day. However, every single one of our pre-sale concerns were addressed and questions answered clearly and with conviction. We met with the dealership's General Manager, Thad Zorn, who helped ease our concerns generated by a previous experience with a Honda dealership in New Mexico. Even our experience with the Jason Heximer in F&I Department was smooth and comfortable. As a result of how we were treated we left the dealership that day with a new CRV EXL. We have nothing but high praises for our experience and would highly recommend Arrowhead Honda. More

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quick, easy and painless. ERIC WAS UNBELIEVABLE.HE MADE OUR EXPERIENCE ONE WE WILL TELL OTHERS ABOUT.WHAT A GOOD FEELING TO HAVE SOMEONE LIKE HIM TO TEACH SENIORS HAVE TO OPER ERIC WAS UNBELIEVABLE.HE MADE OUR EXPERIENCE ONE WE WILL TELL OTHERS ABOUT.WHAT A GOOD FEELING TO HAVE SOMEONE LIKE HIM TO TEACH SENIORS HAVE TO OPERATE THEIR NEW VEHICLE. More

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Used the Costco Auto Service How old are your boys are dealt with your friendly and helpful. I was in and out in a timely manner from driving away in my new Odyssey touring. How old are your boys are dealt with your friendly and helpful. I was in and out in a timely manner from driving away in my new Odyssey touring. More

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Bought new CR-V Good customer service, knowledgeable, price of new vehicle was reasonable. Vehicle was pulled up and ready for the appointment. Sam Slater was waitin Good customer service, knowledgeable, price of new vehicle was reasonable. Vehicle was pulled up and ready for the appointment. Sam Slater was waiting when dealership opened. More

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Civic outdid our burnt Benz! Long story short, our Mercedes burnt a week earlier while getting serviced, we planned on buying another, yet hesitant... we looked at the civic EX, d Long story short, our Mercedes burnt a week earlier while getting serviced, we planned on buying another, yet hesitant... we looked at the civic EX, drove it and loved it. Considering the maintainance between a Honda and a Benz, go with a Honda. At this point, let’s just say we won’t go back to Benz. Thank you Honda we love the civic! More

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Extremely helpful team at Arrowhead Honda I went into Arrowhead Honda knowing mostly what I wanted but thanks to the dedicated support of Eric G. and the rest of the staff there I was able to I went into Arrowhead Honda knowing mostly what I wanted but thanks to the dedicated support of Eric G. and the rest of the staff there I was able to solidify my options and find the car that suited my needs perfectly. Not only did I get the car of my dreams but I also got it at the best price and at a great financing rate! If you are looking for genuine people who care about you and have your best instrest at heart then you NEED to go to Arrowhead Honda. More

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Long Time Customers #FourthCRVandCounting Steven greeted us on time for our appointment and had the car we were interested in ready and parked just outside in the shade where Steven thoroughly Steven greeted us on time for our appointment and had the car we were interested in ready and parked just outside in the shade where Steven thoroughly and efficiently explained our new CRV’s technology. After my under hood inspection, during the test drive, Steven continued explaining the car's new capabilities and we compared performance to our previous three CRVs emphasizing the improvements Honda made over the model years. We are long time Arrowhead Honda customers since 2002. From our arrival to drive away took three hours and was our best car buying experience. Steven continues a tradition of customer satisfaction and good will we've enjoyed from the internet sales team, and service departments for many years. Well done Steven. Thanks for your help. More

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Great Honda Dealership for New CRV The first quality you want in a car salesperson is HONESTY. Matt is honest. An important answer he gave was "I don't know." rather than try to make u The first quality you want in a car salesperson is HONESTY. Matt is honest. An important answer he gave was "I don't know." rather than try to make up something. Another top quality is knowledge. We have owned '05 Accord, '10 Odyssey, and '13 CRV. Due to his many (7?) years as a Honda salesperson (about 4-5 years in Indiana before AZ) he knew about improvements as well as features in old Hondas that are no longer available. THINKS AHEAD: We'd expressed interest in a '18 CRV, and he had one (not the color we wanted) ready for us to sit in, under an awning (too keep us cool) and explained many of the features. OFFERED GOOD OPTIONS without being high pressure. We got the "door guards" and are quite pleased with how they look and will protest us from "door dings." RESPONSIVE: In contrast to a sales manager at another Phoenix area Honda dealership, Matt was quick to respond while not being high pressure. We finally gave up on the non-responsive manager and went to Arrowhead Honda. We asked Matt for a White, '18, CRV w/navigation. Matt kept on top of when the car was due at Arrowhead, and let us know when we could pick it up. TEST DRIVE: He was very patient and knowledgeable about 2018 CRV features and could explain them in succinct ways. HELPFUL: Matt synced our I-phones to our new '18 CRV as well as actually showed us additional features that we didn't have time to cover in our test drive. More

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Above and Beyond Service My 19 y/o son moved in with me from NY with short notice. He came with only the clothes on his back and had to start over. We needed another vehicle My 19 y/o son moved in with me from NY with short notice. He came with only the clothes on his back and had to start over. We needed another vehicle so that everyone could get to work and school quick. Bill was great at helping us get a car that we could afford in a compressed timeline. It was stressful for us as a family, but Arrowhead Honda made car buying easy. More

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