Jason Heximer | Page 19

Dealership did the right thing. After some misunderstandings and miscommunicaton, the dealership reached out to us and showed good faith in trying to satisfy us as customers. Their After some misunderstandings and miscommunicaton, the dealership reached out to us and showed good faith in trying to satisfy us as customers. Their resolution of our problems was acceptable to us, and we are once again satisfied customers. Steve Nguyen, the salesman, was very helpful and courteous. Jill Chavitz did a good job of resolving the problems, We have had good experience with Arrowhead in the past, and we will go back to them in the future More

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Great! Friendly knowledgeable people. No pressure! My experience at Arrowhead Honda and leasing of my car was made very pleasant by my salesman Mo. from the time I arrived until the signing of the pape My experience at Arrowhead Honda and leasing of my car was made very pleasant by my salesman Mo. from the time I arrived until the signing of the paperwork he was completely interested in what I wanted. He listened to my concerns and needs and showed me several options. He answered all my questions, friendly and respectful of what I could afford and did everything he could to make sure I got the car I wanted. Great experience.i More

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Relaxing experience I inquired online about an Internet price on a 2017 Accord we were interested in Charlie responded quickly with an "out the door price" My wife and I I inquired online about an Internet price on a 2017 Accord we were interested in Charlie responded quickly with an "out the door price" My wife and I work different schedules so I went in and started the paperwork on a weekday and we went and finished up on a Saturday and took delivery the whole process was quick and simple. We are very happy with our new Accord and everyone we worked was very professional. More

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Review of customer sales service My husband and I traded in my 1999 Accord yesterday and purchased a new 2017 Accord. Bernardo Ruiz provide excellent customer service, as did Jason He My husband and I traded in my 1999 Accord yesterday and purchased a new 2017 Accord. Bernardo Ruiz provide excellent customer service, as did Jason Heximer. More

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A Surprisingly Great Car Buying Experience Most of us don't expect to actually have fun dealing with car a car salesman, but that is what happened to us this past Saturday. Sam Slater was low Most of us don't expect to actually have fun dealing with car a car salesman, but that is what happened to us this past Saturday. Sam Slater was low key and pleasant. He was actually nice. I feel like we made a new friend this weekend. Sam actually made the experience fun, and I appreciate the way he explained everything. I hope Sam is still around when I buy my next new car. Thanks Sam - you were great! More

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salesman, Tony Cicala Tony C was a very good salesman. He was not going to let me leave without buying a new car. I had spoken with him over a year ago and he knew I was Tony C was a very good salesman. He was not going to let me leave without buying a new car. I had spoken with him over a year ago and he knew I was ready. I had my Odyssey serviced the past 6 years at Arrowhead and was pleased with the service so new that was where I wanted to buy my next car. I'm very pleased with my CR-V. More

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Effective Use of Time Great car buying experience. I did my homework and knew exactly what I was looking for and they had it. I live too far away, but it was worth the driv Great car buying experience. I did my homework and knew exactly what I was looking for and they had it. I live too far away, but it was worth the drive. Please double check your contract and invoice paperwork before leaving the dealership so you have everything in order. More

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no pressure my salesman rick bell did everything he said he would and made it a pleasurable experience. It was fast and no pressure. Rick made it very easy. my salesman rick bell did everything he said he would and made it a pleasurable experience. It was fast and no pressure. Rick made it very easy. More

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Smooth and easy Sam Slater made the car buying experience smooth and easy, from test drive through purchase. This was the third experience within our family purchasin Sam Slater made the car buying experience smooth and easy, from test drive through purchase. This was the third experience within our family purchasing from Arrowhead with high satisfaction each time. More

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Hire more guys like Matt! After looking at cars at many dealerships, we had the good fortune to work with Matt Thorpe at arrowhead. What a nice change!! We visited 3 times to After looking at cars at many dealerships, we had the good fortune to work with Matt Thorpe at arrowhead. What a nice change!! We visited 3 times to see different cars in the used lot. He was knowledgeable, courteous and never pushy. He respected our privacy and did not bombard us with unwelcome calls or emails. It was a refreshing change from the other dealerships. He answered all our questions either on the spot on in email form without delay or runaround. He was the primary reason we returned to buy the car from arrowhead instead of chasing a lower price way down south. Even more surprising, the buying experience was just as pleasant. We had set aside a few hours to do the financing etc, but it was not needed. Huge shout out to Gary Hamilton for stepping in and Jason in finance for making our day so much better! More

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