Jason Howell | Page 21

On Feb 11, 2012 I contacted Jason Howell directly regarding a F-150 SuperCrew XL Lariat 4X4 fully equipped. After a brief discussion I set a time to meet him the same day. He was promt, punctual, c regarding a F-150 SuperCrew XL Lariat 4X4 fully equipped. After a brief discussion I set a time to meet him the same day. He was promt, punctual, courtious, and carried a customer first candor about him. We went for a spin in the truck in which I was well pleased. After cutting to the bottom line, I made the decision to purchase this truck. Jason took care of things behind the scenes for me while I was in the final stages of making the purchase. I had requested a few things to be added to the vehicle which would need to be done on a different day (such as bed coating, window tinting, auto butler, and a security tracking system). Jason Howell again to care of things behind the scenes while that was being done for me. Jason Howell is a true professional and a great representative of 5 Star Ford! I was so impressed that the following Saturday I requested to meet with the General Manager and voiced my positive experience with him. When I am ready to purchase another Ford, I certainly hope that Jason Howell still selling cars and also with 5 Star Ford. The entire experience was Great! Thank you Jason, and thank you 5 Star Ford. Chris D More

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I went in to the deaLership after studying the independent reviews of both cars and dealerships. I had decided I wanted a 2010 Ford Fusion, and I decided, based on dealer reviews, that I would w independent reviews of both cars and dealerships. I had decided I wanted a 2010 Ford Fusion, and I decided, based on dealer reviews, that I would work with Five Star Ford. I wasn't disappointed. Jason Howell was very professional and helpful in every way, and LISTENED to what I wanted. I actually wound up buying a new 2012, because the factory rebates made it the smarter choice. The whole process was quite easy and stress-free. I would recommend to anyone looking for a Ford product of a good used vehicle to go to Five Star and see Jason. The financing experience was also just fine. It could have been better had the finance man actually told me what he was asking me to sign. (There were multiple documents, of course). He would simply say "sign here", and I would have to ask "What is this document for?" I know that in his position, he's trying to run people through quickly, but I think most people would appreciate it if it was handled like "This is the odometer verification... please sign here. This is the financing agreement that shows the interest rate you will be paying and the amount of the monthly payment. Please sign here." Its not a big deal, of course, because the buyer should ask if they don't understand what they are being asked to sign. To have the explanation come first would simply be a better approach. More

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Jason and the Five Star Family went above and beyond to make my ENTIRE experience a pleasant one. My car was totaled in a recent accident and I needed a used, low mileage car that was reliable as a single make my ENTIRE experience a pleasant one. My car was totaled in a recent accident and I needed a used, low mileage car that was reliable as a single mom. The internet site was wonderful and allowed me to narrow down my search. I then told Jason what I was interested in and he did the rest! I drove about 10 cars and he was running to get one key after another to make me happy. He gave me great feedback about each car and truly helped me get the best deal for my money. I also was able to upgrade the seats and now it feels like a brand new vehicle! Jason got the swatched from the "upgrade" dept and let me pick my color. It is beautiful and I couldn't be happier. William Conner was very helpful in making sure I had everything I needed as well. Also, I had to turn in my rental the insurance co. had given me. It was such an easy process to turn the vehicle into their dept. and they gave me a rental so I could wait for the seats to be done. The rental dept was also wonderful and made the transition so easy. I am a five star ford and Jason Howell customer for life....no reason to search anywhere else when I have found a place that makes buying a car such a SMOOTH process. No game playing, no chaos and no gimmicks. More

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I am new to the metroplex I come from a small town in central Texas where my family and I did business with our local ford dealer for years. It's nice to get the same level of service from such a large d central Texas where my family and I did business with our local ford dealer for years. It's nice to get the same level of service from such a large dealership. The high level of service and large selection in itself would lead me to recommend Five Star Ford. But they do offer something else that down home feeling that let's you know you can trust the sales staff and service staff because they truly are there to help you. More

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I am 65 years old and Five Star Ford has made this the best vehicle buying experience of my life. The salesman, Jason Howell, was always professional, trustworthy, and accommondating to my changing purch best vehicle buying experience of my life. The salesman, Jason Howell, was always professional, trustworthy, and accommondating to my changing purchase plans. This attitude contrasted with other dealerships that tried to push me into a particular vehicle or a quick decision. When Jason was tied up with other customers, he made sure that other employees (Mark or Adam) were available to answer my questions. I was really impressed with the spirit of teamwork at this dealership. Even after the sale, Five Star Ford checked in with me to assure that I was satisfied with the purchase and to answer any questions I had on my new truck. The quality of the truck exceeded my expectations and I like it more and more each day since my purchase. This is my first Ford vehicle since 1986, but right now I can't see me buying anything else. I am already looking forward to buying a Ford car for my wife. I would highly recommend Ford and particularily this dealership. More

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In 41 years of buying vehicles, this was the most pleasant experience I've ever had. From Terry Rich to Jason Howell and on down, everyone was friendly, patient, and very helpful. pleasant experience I've ever had. From Terry Rich to Jason Howell and on down, everyone was friendly, patient, and very helpful. More

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The experience from the start was exceptional. Jason Howell was very knowledgeable on the vehicles I was interested in and very professional in the way he presented the information and treated me. Jaso Howell was very knowledgeable on the vehicles I was interested in and very professional in the way he presented the information and treated me. Jason made it clear from the start that he was there to help and he delivered; he located exactly what I wanted, brought it to the dealership and proceeded to complete the delivery of the new vehicle. Will visit this dealership and salesman in the future for next vehicle. More

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FROM THE FIRST MINUTE I ARRIVED UNTIL THE LAST MINUTE WHEN I DROVE OUT WITH MY NEW TRUCK THEY COULD NOT DO ENOUGH TO PLEASE ME. THANKS JASON AND FIVE STAR FORD FOR THE BEST NEW CAR SHOPPING EXPERIENCE EV WHEN I DROVE OUT WITH MY NEW TRUCK THEY COULD NOT DO ENOUGH TO PLEASE ME. THANKS JASON AND FIVE STAR FORD FOR THE BEST NEW CAR SHOPPING EXPERIENCE EVER. More

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Positive experience. Answered all questions. Made me (single female) not feel like an idiot in a "man's world." Treated with respect. Appreciate their "follow up" attention. (single female) not feel like an idiot in a "man's world." Treated with respect. Appreciate their "follow up" attention. More

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Jason and Josh worked with me on the purchase of two new vehicles step by step. I felt that their effort and professional demeanor surpassed any auto buying experience that I have to date. I would highly vehicles step by step. I felt that their effort and professional demeanor surpassed any auto buying experience that I have to date. I would highly recommend 5 Star Ford and Jason Howell, all of the vehicles on the website were available on the lot and I was afforded the chance to test drive them. The paperwork process for both vehicles took only an hour to sign and when we came to pick up the vehicles we were shown how to operate all of the features and all of our questions were answered. More

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