Jason Jakubowski | Page 10

Very professional everything was explained about the repairs made and how long the repair would take. repairs made and how long the repair would take. More

by MARCBOOMSMA Verified Customer Verified Customer

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The concern and issue l had was solved and taken care of in timely matter in timely matter More

by Herb Verified Customer Verified Customer

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Terrific Sales and Service Departments. Woud highly recommend to anyone looking for a new BMW! Woud highly recommend to anyone looking for a new BMW! More

by CAM8 Verified Customer Verified Customer

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I had a great experience because the service department provided quick and efficient service, finishing the work on time . provided quick and efficient service, finishing the work on time . More

by MICHAELBELLEW69 Verified Customer Verified Customer

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My car needed 2 recalls and my experience went well. My car was fixed in the same day My car was fixed in the same day More

by RLMORRIS98 Verified Customer Verified Customer

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I always appreciate the effort from everyone in the service department. Especially the time it takes with the warranty claims. Their kindness and dedication is not overlooked. service department. Especially the time it takes with the warranty claims. Their kindness and dedication is not overlooked. More

by CMINES Verified Customer Verified Customer

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Consistent and exemplary service. They are very pleasant and accommodating to customer needs. Glad we got our vehicle from this dealership. They are very pleasant and accommodating to customer needs. Glad we got our vehicle from this dealership. More

by Happy Owner Verified Customer Verified Customer

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Really just a joke of a visit - decided not to replace the engine coolant pump at $2700 and taking it on Monday to be replaced for $900 at Bavarian auto werk. I Had a coupon but couldn’t use it because I the engine coolant pump at $2700 and taking it on Monday to be replaced for $900 at Bavarian auto werk. I Had a coupon but couldn’t use it because I didn’t present it at the beginning of the visit. Ok so the premium price should result in a premium experience right? Picking up the car I asked for the keys because I could see it out front. The cashier indicated I should wait and it would be brought around. After 10 minutes I walked back I to see the guy chatting up the cashier. I asked for my keys again and the guy really was upset because he was coming off his break and didn’t want to be rushed. Again I asked for my keys so I could leave and finally got them back. There just really seemed to be a sense of arrogance and entitlement across the board. I purchased the X7 from Perillo and had a great experience. In march I tried to talk to orland about the 550e but was told they only had a demo and I couldn’t order one. I called Perillo and they ordered it for me and my new one actually arrives this week. It’s a dilemma now because I will have two BMWs, and I live within 10 m of Orland or I can take them to a well run operation downtown. More

by SCARTER13 Verified Customer Verified Customer

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Very honest and helpful! Customer service was exceptional. Jason communicated when he said he would. I would highly recommend BMW of Orland Park. Customer service was exceptional. Jason communicated when he said he would. I would highly recommend BMW of Orland Park. More

by T_L Verified Customer Verified Customer

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Mr. Dion Grace, handle all my needs for promptly for service on my X3 model. Very Happy! service on my X3 model. Very Happy! More

by NONAPARAMORE Verified Customer Verified Customer

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