Jason Jakubowski
Jason Jakubowski at BMW of Orland Park

Jason Jakubowski | Page 24

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
240 Reviews
4.8

240 Reviews

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240 Reviews of Jason Jakubowski

July 30, 2024

Dealership Rating
Employee Rating

I have purchased my last 5 BMWs from this location. Gus Gustoes is always super helpful and it all got started with Dan Bustamonte. More

by CTOOLEY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Bustamante , Gus Gertos

Jul 30, 2024

BMW of Orland Park responded

Thank you for your continued trust in BMW of Orland Park! We're delighted to hear that Gus and Dan have consistently provided excellent service. Enjoy your new ride!

July 27, 2024

Dealership Rating
Employee Rating

The dealership is nice but the service person Jason J. was awful! I came in for an oil change and I got the feeling I was disturbing him? He told me after the oil change that he would not reset the oil More

by JCTHRASHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Hatchett

Jul 30, 2024

BMW of Orland Park responded

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience at our dealership and appreciate your candidness. Your satisfaction is of utmost importance to us, and we deeply regret that we did not meet your expectations during your visit. We sincerely apologize for the inconvenience and frustration you experienced with our service team member. We appreciate your feedback regarding the oil change and the resetting of the oil counter, and we will address this issue with our team to ensure it does not happen again. Thank you again for bringing this to our attention. We value your business and hope to restore your confidence in Zeigler BMW Of Orland Park. Best Regards, BMW Of Orland Park

July 26, 2024

Dealership Rating
Employee Rating

I loved the experience! The price is what I did not like lol! I would highly recommend Dion! More

by JENNIFERGOODRUM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Sep 05, 2024

BMW of Orland Park responded

Thank you for your feedback! We’re glad to hear you had a great experience and that Dion provided excellent service. We understand that pricing can be a concern, and we appreciate your recommendation. We look forward to serving you again in the future! Best Wishes, BMW Of Orland Park

July 23, 2024

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Employee Rating

Service was not accomplished; I had to go home without the car fixed and no loaner. More

by JOHN@MAHERLEGALSERVICES.COM
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 25, 2024

BMW of Orland Park responded

Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you faced when your car service was not completed and a loaner vehicle was not provided. We value your business and hope to have the opportunity to restore your confidence in our services. Please contact our service manager at 708-460-4545. Best Wishes, BMW Of Orland Park

July 20, 2024

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Employee Rating

Fast, efficient and complete. Couldn’t ask for much more. Have been dealing with this dealership for 10+ years and was always satisfied with their service. More

by Admin1
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Recommend Dealer
Yes
Jul 22, 2024

BMW of Orland Park responded

Thank you for your loyalty and kind words! We're delighted to hear that BMW of Orland Park has consistently met your expectations over the years. Looking forward to serving you again soon!

July 20, 2024

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Employee Rating

Never disappoints. Always there to help and make a difficult situation much easier and the customer. Great staff. More

by dhelmer1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 22, 2024

BMW of Orland Park responded

We're delighted to hear that our team at BMW of Orland Park could assist you and make things easier. Thanks for the kind words!

July 01, 2024

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Employee Rating

Was met at door imediately,all info taken. diagnosed by noon,parts next morning and on the road by noon More

by W9GYC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Coster , Tony Scanlon

Jul 01, 2024

BMW of Orland Park responded

Thanks for sharing your experience! We're glad to hear our team at BMW of Orland Park got you back on the road so quickly. Safe travels!

June 23, 2024

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Employee Rating

Service was exceptional very informative. Staff was very courteous and prompt. Highly recommended thank you More

by MATAKIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Corey Josephson

Jun 24, 2024

BMW of Orland Park responded

Thank you for the high recommendation! We're glad to hear that our team at BMW of Orland Park provided exceptional and prompt service. We appreciate your support!

June 22, 2024

Dealership Rating
Employee Rating

Service was good. I am sorry you didn’t have the bulbs I need. So I gave to come back. Spend time and gas to get to the service center. Also have to spend 3% if I char More

by JFGARDNER1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colleen Wright, Richard Pool , Guy Accettura, Nick Shellberg

Jun 24, 2024

BMW of Orland Park responded

Thanks for your feedback! We're glad you found our service good at BMW of Orland Park, and we apologize for the inconvenience regarding the bulbs. We'll work on improving this aspect to better serve you in the future.

June 19, 2024

Dealership Rating
Employee Rating

Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back More

by KUPIECJE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Coster, Dion Grace, James Hatchett, Richard Pool, Marc Boomsma , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Jun 21, 2024

BMW of Orland Park responded

We are thrilled to see your positive review! The BMW of Orland Park team looks forward to your next visit with us. Take care!

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