Jason Jakubowski
Jason Jakubowski at BMW of Orland Park

Jason Jakubowski | Page 23

Service Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.8
240 Reviews
4.8

240 Reviews

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240 Reviews of Jason Jakubowski

August 14, 2024

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Employee Rating

I was here for service and it was a pleasant experience. My service advisor kept me updated at every point during the process. The cost of service was expensive however I anticipated paying more at a BMW More

by LAWRENCE
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2024

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear that our service advisor kept you well-informed and that you're planning to return. We appreciate your trust in us!

August 13, 2024

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Tony is always friendly and informative . He ensures I receive good service from the maintenance team. More

by LISAB20
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tony Scanlon

Aug 14, 2024

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear Tony and our maintenance team at BMW of Orland Park provided friendly and informative service. We appreciate your feedback!

August 13, 2024

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They were quick, efficient, through with my vehicle repair inspection and very friendly staff. I am extremely pleased More

by CONSUELA1217
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool , Corey Josephson, Cheri Krause, Tony Scanlon, Nick Shellberg

Aug 13, 2024

BMW of Orland Park responded

We're delighted to hear that you had a quick and efficient experience with our friendly team at BMW of Orland Park. Thanks for sharing your satisfaction with us!

Aug 13, 2024

BMW of Orland Park responded

We're delighted to hear that you had a quick and efficient experience with our friendly team at BMW of Orland Park. Thanks for sharing your satisfaction with us!

August 12, 2024

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Handled service work very professionally. paper work and checkout was easy. car was clean when returned to me. More

by MARKK5
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Recommend Dealer
Yes
Aug 12, 2024

BMW of Orland Park responded

Thanks for sharing your experience! We're glad to hear the service at BMW of Orland Park was professional and seamless. We appreciate your feedback and look forward to serving you again!

August 11, 2024

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Jason Jakubowski provided excellent service for my classic 1998 Z3 2.8. It had an unusual problem with an electrical module and he did a great job of keeping me informed during the diagnosis and repai More

by M.MATHIUS
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2024

BMW of Orland Park responded

We're delighted to hear that Jason and our team at BMW of Orland Park provided excellent service for your Z3! Thanks for sharing your positive experience with us.

August 10, 2024

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excellant service Jason Jacubowski is the BEST Im very fussy about my car always perfect when get it back clean no dents no dings More

by LJN-1
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Recommend Dealer
Yes
Aug 12, 2024

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Jason and our team at BMW of Orland Park provided excellent service and took great care of your car. We appreciate your trust in us!

August 09, 2024

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service is absolultye horrible jason the advisor specifically, brakes are sqeeling on brand new M8 and he makes excuses for it over and over again no loaner car, made me pay for a tire even thou More

by moerizek
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mahdi Armoush, James Hatchett, Richard Pool , Amir Abedrabo, Seraj Abughoush

Aug 09, 2024

BMW of Orland Park responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustrations you’ve encountered with our service department. It’s disappointing to hear that the issues with your brakes were not resolved to your satisfaction and that you felt excuses were made instead of solutions provided. We also apologize for the inconvenience regarding the lack of a loaner car and the tire situation. Your experience does not reflect the high standard of service we aim to deliver, and we take your feedback seriously. We’re glad to hear that you had a positive experience with our sales team, but it’s clear we have work to do in our service department. We would appreciate the opportunity to make things right and regain your trust. Please reach out to us directly so we can address your concerns in more detail and find a resolution that meets your expectations. Thank you for bringing this to our attention. Best Wishes, BMW Of Orland Park

Aug 09, 2024

moerizek responded

hello i have tried to speak to someone about this, basiclly this jason guy decided to punish me by making sure he does not put the tire throught claims, also the brakes and rotors cannot be like that i have been complaining to him for a long time and nothing gets done, he also says no loaner is availble for two weeks, i am not sure why when i purchased the car they sold me some package of VIP that you you just pull in and they take care of the issues, i would happily talk to anyone about this issues and am sure they can get my phone number if they like but i highly dought it !!

August 08, 2024

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they are the best dealership very accommodating and very knowledgeable they have worked on my family's cars for decades More

by land rover
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Recommend Dealer
Yes
Aug 09, 2024

BMW of Orland Park responded

Thank you so much for your kind words! We’re honored to be considered the best dealership and to have earned your trust over the decades. It’s always our goal to be accommodating and knowledgeable, and we’re thrilled to hear that we’ve been able to meet your expectations for you and your family’s cars. We look forward to continuing to serve you for many more years to come! Best Wishes, BMW Of Orland Park

August 02, 2024

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It was fine Tony was pleasant and efficient the people who work there are always nice More

by LING1027
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Recommend Dealer
Yes

Other Employees Tagged: Corey Josephson, Tony Scanlon

Aug 02, 2024

BMW of Orland Park responded

Thank you for sharing your appreciation for Tony and the BMW of Orland Park Team!

August 01, 2024

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Jason J is the best. . Great service and solid communication. Gets us in and out quickly. More

by STEVE@ROMASPORTSCLUB.COM
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2024

BMW of Orland Park responded

Steve, thank you for sharing your BMW of Orland Park experience! We're delighted Jason could hit the mark with 5-star service.

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