Jason Jenista | Page 3

Jason Jenista was our salesperson at Wilsonville Toyota. From the beginning he asked insightful questions and listened well. We were able to purchase our Rav4 Hybrid Limited, which was in high demand and sh From the beginning he asked insightful questions and listened well. We were able to purchase our Rav4 Hybrid Limited, which was in high demand and short supply, much sooner than expected. As soon as he heard new allotments were coming in, he notified us. Jason made the whole buying experience easy and with his great personality, we enjoyed the whole process. He definitely earned our trust. More

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The experience working with your dealership has been terrible. From the moment that I started looking at trucks on your website, I was inundated with calls from your sales team repeatedly trying to sell terrible. From the moment that I started looking at trucks on your website, I was inundated with calls from your sales team repeatedly trying to sell me vehicles that I wasn't interested in. I had to tell these salespeople to stop calling me on multiple occasions. When we finally went in to order a truck, we worked with Jason Jenista. Jason did not listen to what we told him, he was arrogant and condescending, and he was rude to my wife on multiple occasions. Jason was also visibly annoyed when we chose to finance our truck through our credit union instead of Toyota's financing department. We are nice people and like to give people a lot of slack, but to say Jason was unprofessional would be an understatement. I should note that on subsequent trips to the dealership, I overheard salespeople make disparaging remarks about customers that they had been working with. Unfortunately, our experience working with the service department was even worse than the sales department. I had to make numerous phone calls just to get in touch with someone to install the parts that we had previously ordered and paid for. The service department voicemail was constantly full and I often could not leave a message. I ended up making three different appointments to the service center to get running boards installed. I was told that the running boards that we ordered and paid for were in stock and each time I had an appointment to have them installed. Each time I went, no one seemed to know what was supposed to happen with my truck. On my first two trips, I was told that the dealership actually did not have the running boards, once after waiting for about three hours. On the third trip, the wrong running boards were installed, and apparently those are the boards I am stuck with because the dealership has stopped responding to me. The slogan of this dealership is "No Bull" but unfortunately it has just been Bull from day one. I will never use this dealership again, and have already told everyone I know to shop elsewhere. More

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Jason was awesome and super respectful of our time. We were in and out in about 2 hours and some of that was just waiting for the printer :) I couldn't have asked for a smoother leasing experience. We were in and out in about 2 hours and some of that was just waiting for the printer :) I couldn't have asked for a smoother leasing experience. More

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Great up front- but once he has “sealed the deal”, zero communication. A lot of fishy business behind the scenes, I almost rejected it all based on principle- but our family was in need of an upgrade. I wa communication. A lot of fishy business behind the scenes, I almost rejected it all based on principle- but our family was in need of an upgrade. I was disappointed that I had to ask what the dealership was going to do to make this right- there was one apology and then hesitation over doing the right thing. I would never recommend a friend or family member go here, after my experience. The whole situation is just too long to put in to a review. Very disappointed. More

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Jason sales associate at Wilsonville Toyota was great to work with. We went to teat drive several used cars as buying a new car was going to be a long wait. He went above and beyond to bring back a car that work with. We went to teat drive several used cars as buying a new car was going to be a long wait. He went above and beyond to bring back a car that was out on loan while we were in the area to test drive. We ended up buy that car. Transaction as smooth and fast. More

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I absolutely love my Highlander and I am glad I chose Wilsonville Toyota to get it. Jason Jenista was attentive to my needs as a customer, and made the whole experience feel organized and personable. I a Wilsonville Toyota to get it. Jason Jenista was attentive to my needs as a customer, and made the whole experience feel organized and personable. I appreciated his guidance and understanding, and I genuinely felt heard as all of my questions were validated with practical answers; he responded with a knowledgeable, factual answer that legitimately came across as trying to educate me as the consumer. I have no complaints, only accolades, and I am so appreciative of Jason’s person-centered nature and of his taking the time to make the car buying process as easy and comfortable as possible. Further, the transparency during the transaction lent to an atmosphere of trust as we weren’t having to spend to spend our time haggling. Negotiating prices can feel adversarial, and I like that I didn’t leave feeling as though I had “won” or “lost”. I will definitely be referring people to Wilsonville Toyota in the future. More

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I was interested in a new or used Toyota Rav-4. I called and was brought in by Jason. He would not give me the price of a trade in that they had on the lot. Once I got to the lot the trade that I w I called and was brought in by Jason. He would not give me the price of a trade in that they had on the lot. Once I got to the lot the trade that I was shown was more than a new vehicle. More

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Wilsonville Toyota extremely easy to work with. Straight forward information. Regular checkbacks. Financing and availability clearly explained. A pleasant experience. Straight forward information. Regular checkbacks. Financing and availability clearly explained. A pleasant experience. More

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Jason was awesome! Very friendly and professional. I absolutely love my new Toyota C-HR. Very friendly and professional. I absolutely love my new Toyota C-HR. More

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Jason Jenista helped us though the process of ordering the vehicle we wanted and guiding us through the waiting, delivery and purchasing process. Very personable and made the experience pleasant. This has the vehicle we wanted and guiding us through the waiting, delivery and purchasing process. Very personable and made the experience pleasant. This has been another great experience as we are devoted repeat customers of Wilsonville Toyota and will never shop anywhere else. More

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