Jason Lehman

Service was excellent as usual. No problems. Service personnel were friendly and accommodating. Will return. No problems. Service personnel were friendly and accommodating. Will return. More

by cjfeck Verified Customer Verified Customer

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This was our first trip to Janesville Subaru for service of our 'new' Cross Trek. Once we were certain where to enter with the vehicle our service tech, Seth Ward, was very courteous and friendly. Seth di of our 'new' Cross Trek. Once we were certain where to enter with the vehicle our service tech, Seth Ward, was very courteous and friendly. Seth did a great job explaining our pre-paid service plan and had the oil / tire rotation service completed very timely. The after service report is very thorough and a nice addition to our completed work, we know exactly what was done to our vehicle. We look forward to our next service. Thank you! More

by path0 Verified Customer Verified Customer

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I leased my car and after 1-1/2 and before tariffs I decided to buy my Outback. Everything went good. decided to buy my Outback. Everything went good. More

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I always enjoy my visits to Janesville Subaru. Love both the Sales Team and the Service Team. Love both the Sales Team and the Service Team. More

by jmmuel Verified Customer Verified Customer

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This dealership overall has excellent service staff in addition to the sales side. Deana Burghardt Watry is outstanding and have been working with her on new Subaru's. addition to the sales side. Deana Burghardt Watry is outstanding and have been working with her on new Subaru's. More

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Communicating Friendly and fast professionals and very helpful they treat me like they’re so happy to see me helpful they treat me like they’re so happy to see me More

by josejarocho1118 Verified Customer Verified Customer

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The service department is great, friendly and always helpful. Wouldn't take my cars anywhere else. helpful. Wouldn't take my cars anywhere else. More

by mer1 Verified Customer Verified Customer

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The dealership went out of its way to schedule at a time convenient for me and provided me with a loaner vehicle. The problems started when a technician forgot to reconnect something causing my remote start convenient for me and provided me with a loaner vehicle. The problems started when a technician forgot to reconnect something causing my remote start, speakers and smart phone connection to fail. This required a second appointment, loaner car and round trip to the dealership. The dealership compensated me for my inconvenience with a voucher for my next oil change. But that doesn't make up for the mileage on my lease. (I live 33 mi. away - 66 round trip). The reason for the three stars is because the technician put a deep scratch in my center console near the shifter. This is a leased vehicle, and I have been especially meticulous in the vehicle's care. And I don't love the idea of being blamed for the gouge in the glossy console. I look at it every time I get in the car to drive :( More

by camodecd Verified Customer Verified Customer

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The salesmen were nice and helped me get approval on a car, however, i've had nothing but problems with this car since. When I picked up the car, the cover to the rear windshield wiper was smashed and tos car, however, i've had nothing but problems with this car since. When I picked up the car, the cover to the rear windshield wiper was smashed and tossed in the back seat. There was also a couple small chips out of the windshield. They did fix the windshield, but it required me having a loner car 6 days and the cover wasnt repaired. A month later, I noticed the breaks squealing. I brought the car in for repairs and they told me that the brakes were fine and that's just how brakes sound. Nothing else was repaired, including the cover on the windshield wipers, still. So I still have an embarrassing squeal every time i brake. Besides the fact that I don't like the car at all, the gas mileage is awful and it's supposed good gas mileage is one of the main reasons I bought the car. All in all, I wouldn't recommend Janesville Subaru. More

by Brooke K Verified Customer Verified Customer

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This question is why i will never complete your survey. Demanding a minimum number of words is very offputting. Demanding a minimum number of words is very offputting. More

by bruce.weigel Verified Customer Verified Customer

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