Jason Peters | Page 18

Service was excellent. I really liked the video preview of the maintenance. Jason is always the best person to handle my business. I will ask for him by name going forward. I really liked the video preview of the maintenance. Jason is always the best person to handle my business. I will ask for him by name going forward. More

by SFKIRK Verified Customer Verified Customer

Report | Print

This dealership is top notch. Even though they recently changed ownership, they continue to have great customer service. Grant did a great job explaining all the upgrades since my Even though they recently changed ownership, they continue to have great customer service. Grant did a great job explaining all the upgrades since my last purchase. The new general manager, Chris, is very friendly and sincerely listens to and tries to solve any purchasing issues that arise. They even provide an in person, live, technical support and tutoring person before you leave the dealership which is real handy with these high tech gems. As far as I can tell, their service department retained most if not all of their people. A month before my recent purchase of a new NX 250, I had my 2017 NX 200T serviced, and that experience was great, as normal. My service rep is Jason Peters, and they just don’t come any better. Been doing business there for 10 years, and can’t see any reason I would consider ending that relationship. I would highly recommend Lexus of Sarasota! More

by MARTIN.FUGARDI Verified Customer Verified Customer

Report | Print

I scheduled for my maintainance and was told it would take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was t take 3 hours. So I asked for a car loaner which evidently is available on Wednesday's, it took me a while to get an appointment. Got there and was told I only needed a tire rotation and that the car was due back at 5:00. I would have rather sat in your lounge and waited for my car. It was a real hardship! I was not at all happy with the way Lisa explained how the dynamics would work out, but then she accommodated my service that had to be done and the return loaner car time. Lexus should have told me what type of service I was to have done and then explain in detail how the loaner car works, so I could plan my work day around the proper information involving my service. More

by Ruth Verified Customer Verified Customer

Report | Print

The service was done in a very professional manner and the car drives the way it is supposed to. the car drives the way it is supposed to. More

by JAMOP Verified Customer Verified Customer

Report | Print

During our 55+ years with 19 vehicles at more than a dozen different dealers, the service department at Wild Lexus with J Losey and Jason Peters has been the absolute best we have ever experienced, A p dozen different dealers, the service department at Wild Lexus with J Losey and Jason Peters has been the absolute best we have ever experienced, A pure pleasure to do business with this past 10 years. Sincerely, David & Patricia, Dabbert More

by DABBERT Verified Customer Verified Customer

Report | Print

Jason is the main reason I come to Lexus, eaxcelent service honest , someone you can count on! service honest , someone you can count on! More

by MAUDC Verified Customer Verified Customer

Report | Print

First time at dealership. Needed a last minute service done. Very accommodating and will be sure to get future services completed here. Needed a last minute service done. Very accommodating and will be sure to get future services completed here. More

by Mechelleladehoff Verified Customer Verified Customer

Report | Print

The service rep was great to work with. Very easy transaction great loaner car that was offered Very easy transaction great loaner car that was offered More

by CKLWTV Verified Customer Verified Customer

Report | Print

Jason Peters is an excellent service advisor and the tech staff went the extra mile to solve some difficult issues. I have 3 vehicles serviced regularly at Lexus of Sarasota staff went the extra mile to solve some difficult issues. I have 3 vehicles serviced regularly at Lexus of Sarasota More

by Frank Cromer Verified Customer Verified Customer

Report | Print

Jason Peters has great customer service and always is on par. We appreciate his kind nature. par. We appreciate his kind nature. More

by SmileN Verified Customer Verified Customer

Report | Print