Jason Saephanh | Page 11

If it’s going to be a 8 hour and 20 minute oil change… then tell me up front. Then I would go somewhere else. I arrived at 9:20 and left at 5:42. then tell me up front. Then I would go somewhere else. I arrived at 9:20 and left at 5:42. More

by STUART19 Verified Customer Verified Customer

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Maita Toyota gets 5 stars from me because they are courteous, kind, patient and provide excellent service. Jason was excellent! Also, I trust them to provide the work they do. They always come thr courteous, kind, patient and provide excellent service. Jason was excellent! Also, I trust them to provide the work they do. They always come through! Thanks Maita Toyota of Sacramento! More

by GARCIAANA771 Verified Customer Verified Customer

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Great maintenance on our Rav4 and perfect feedback from Justin on future efforts to keep our vehicle in top shape. Thank you Maita and our team. Justin on future efforts to keep our vehicle in top shape. Thank you Maita and our team. More

by GARY.HEADLEY Verified Customer Verified Customer

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As always, friendly and thorough. They made me feel at ease. ease. More

by MS.TRACYSMITH Verified Customer Verified Customer

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Why can’t I leave a good review without being forced to write? Much less a minimum? This writing part sucks. Make it go away write? Much less a minimum? This writing part sucks. Make it go away More

by WHENRYIV Verified Customer Verified Customer

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They were very Helpful, nice, clean, humble, and on time More

by JACKCBROWN1 Verified Customer Verified Customer

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Replaced our Highlander with a new 2018 Rav4 from this dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and o dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and over tightened the housing (probably to stop the leakage). Called the service department, receptionist forwarded my concern to the service writer (said he would call me back) she also said I didn't have an appointment so they wouldn't repair it this day. Well no return call and no one there seems to care, so I go to my local Toyota dealer and buy a filter, housing and oil and repair it myself. Customer service is dead here, they only care about sales and profit. Stay away and buy elsewhere after researching reviews for the dealer. I will sell this Rav4 and buy a non-Toyota vehicle. We could have been stranded in the middle of no-where with a blown motor, our extended warranty would have been useless..Very Sad what they have become More

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Disappointed that first service was incomplete and had to come back a week later. Technician forgot to put gasket during oil change, and caused oil to leak on garage floor. And I got different stories on t come back a week later. Technician forgot to put gasket during oil change, and caused oil to leak on garage floor. And I got different stories on the condition of the tires. Lots of back and forth. Appreciated they tried to make things right, but it was a hassle. Wish they had the expert advisors from years ago — Marlon, Bob, Mark, etc. I don’t think these new advisors know what they are doing. More

by SUILIM Verified Customer Verified Customer

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Jason seemed very interested in giving me top service, which he did, and for which I am very grateful! He made sure the work got done as soon as possible. which he did, and for which I am very grateful! He made sure the work got done as soon as possible. More

by GCURRIER7 Verified Customer Verified Customer

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Haven't been happy lately I spend a lot of money and always end up having my truck there for more then 4 days at a time always end up having my truck there for more then 4 days at a time More

by javibyas Verified Customer Verified Customer

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