Jason Saephanh | Page 29

Exceptional Customer Service Jason provided exceptional customer service. I was having an urgent issue and he helped me resolve it in a timely manner. Will definitely recommend h Jason provided exceptional customer service. I was having an urgent issue and he helped me resolve it in a timely manner. Will definitely recommend him to my friends. More

by PALERUT Verified Customer Verified Customer

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Service writers are in no hurry to help costumers I didn’t have an appointment...The service writer ignor me until I asked for help. There glued to there chair unless you have a appointment. I didn’t have an appointment...The service writer ignor me until I asked for help. There glued to there chair unless you have a appointment. More

by SAMGUARDADO Verified Customer Verified Customer

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Maita service is awesome!!!! Although we moved from Sacramento down to the Bay area of 4 years ago, we continue to bring our Prius to Maita for service. It's that good. Thanks Although we moved from Sacramento down to the Bay area of 4 years ago, we continue to bring our Prius to Maita for service. It's that good. Thanks More

by REILLYJJ Verified Customer Verified Customer

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Such a nice experience! After having to get brand new tires unexpectally Jason helped make the process smooth and easy. I felt very informed on what was going on with my car After having to get brand new tires unexpectally Jason helped make the process smooth and easy. I felt very informed on what was going on with my car and he was nice every time he spoke to me! More

by ALEXISDANCY Verified Customer Verified Customer

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service was good excellent Mr.Jason he was very helpful. excellent, knowledge, understand what customer needs, he explained very clear, tell which one we need to do or not Mr.Jason he was very helpful. excellent, knowledge, understand what customer needs, he explained very clear, tell which one we need to do or not More

by LETOAI1960 Verified Customer Verified Customer

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Tire repair Jason was super helpful and made sure I was kept informed and helped me resolve my issue. He was very good about updating me during the repair and mad Jason was super helpful and made sure I was kept informed and helped me resolve my issue. He was very good about updating me during the repair and made sure I knew the cause of the tire problem and how to avoid it in the future More

by PHOEBE.MAR Verified Customer Verified Customer

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Waiting for the car The check-in was efficient, the service was fast, Jason the service technician was great, the dealership is well organized and business-like, but the The check-in was efficient, the service was fast, Jason the service technician was great, the dealership is well organized and business-like, but the car retrieval was way too long and frustrating. It took them over 15 minutes to find and deliver the car to the "pickup" lanes and we were over 20 minutes before we could leave. After all the good things we experienced this left a bad taste in the mouth. When the customer is ready to leave, get him out of there or keep him informed as to the progress. More

by ELDERGRAMPA Verified Customer Verified Customer

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Not sure Everything was great. The only negative was no shuttle any longer. That was very inconvenient. Not sure why you stopped it. Should definitely get that Everything was great. The only negative was no shuttle any longer. That was very inconvenient. Not sure why you stopped it. Should definitely get that piece of customer service back. More

by VJEKS9 Verified Customer Verified Customer

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the people are great. The service center is great and the employees are very nice . I had a chance to meet the financial manager Brain to asking some future service contra The service center is great and the employees are very nice . I had a chance to meet the financial manager Brain to asking some future service contract information. More

by JSMITH95825 Verified Customer Verified Customer

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Tire trouble The service team at Maita Toyota is truely one of the best. I came with a nail in my tire and when they told me they couldn't patch it I was ready to The service team at Maita Toyota is truely one of the best. I came with a nail in my tire and when they told me they couldn't patch it I was ready to wait a week for my new tire but they had it ordered that day and ready to be put on the next afternoon. More

by MISTYMCDONALD Verified Customer Verified Customer

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