Jason Scharn | Page 2

Our previous service was a big one, well over $1,000. Today we went in for an oil change and tire rotation. Not only did that go up $30 from our last oil change and rotation, but we were presented with Today we went in for an oil change and tire rotation. Not only did that go up $30 from our last oil change and rotation, but we were presented with a pretty hard sell for another group of services that totaled well over $2,000. Some of these were presented as "new" recommendations by Subaru. I'm not able to spend over $1,000 every 6 months or so for "recommended" services. I take good care of our vehicles, but I'm starting to feel some of these are just money grabs. That being said, out service advisor was very nice and when we said "no" to the extra things after his explanations, he did not push it. The facility is also comfortable. More

by SubaruPep Verified Customer Verified Customer

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It was great! I got a loaner too! which helped with errands and work,and also taking my daughter to school. I got a loaner too! which helped with errands and work,and also taking my daughter to school. More

by NANNIOG Verified Customer Verified Customer

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I also want to give a shout out to the young man who encouraged me to drive forward in spite of the fact that I thought I was going to hit the automatic door, and I believe understood why I changed my l encouraged me to drive forward in spite of the fact that I thought I was going to hit the automatic door, and I believe understood why I changed my license plate from arból to verb. He kind of made my day. .... One thought- it gets hot in that waiting room. Installing blinds might help. More

by threadeater Verified Customer Verified Customer

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asked for a service to be done they did another without consulting me Very. Unhappy! consulting me Very. Unhappy! More

by MARIANNES1023 Verified Customer Verified Customer

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Great service and effort to get customer best deal. Would definitely recommend Granite Subaru to anyone. Would definitely recommend Granite Subaru to anyone. More

by pmgoss1 Verified Customer Verified Customer

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Jason did a great job. He is very smart and helped a lot during the service. I would like to recommend to my friends. He is very smart and helped a lot during the service. I would like to recommend to my friends. More

by mitkanagaraj Verified Customer Verified Customer

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I had a check engine light come on. Needed anew thermostat. Did not have one. I dropped the car off on Thursday. I was given a free loner car. The car was finished late Tuesday. I picke Needed anew thermostat. Did not have one. I dropped the car off on Thursday. I was given a free loner car. The car was finished late Tuesday. I picked it up Wednesday morning. After I got home I looked under the hood. The antifreeze tank had no antifreeze in it. I had to bring it bring it back Thursday morning for them to top off that tank More

by 3ants3 Verified Customer Verified Customer

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Friendly, efficient and effective service; only wish it less expensive. Did anticipate need for loaner and had it ready - appreciated. less expensive. Did anticipate need for loaner and had it ready - appreciated. More

by ALBEE.BUDNITZ Verified Customer Verified Customer

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Good service dept. Gives veterans discount on service billing and updates on service work progrss Gives veterans discount on service billing and updates on service work progrss More

by delikat2002 Verified Customer Verified Customer

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Customer orientated, punctual, timely follow up. Went over paperwork and explained everything. Very satisfied with service. Went over paperwork and explained everything. Very satisfied with service. More

by GOGUENRAVEN Verified Customer Verified Customer

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