Jason was very accommodating and thoughtful regarding my
needs given that the work ended up taking longer than expected and I had groceries in the loaner car.
needs given that the work ended up taking longer than expected and I had groceries in the loaner car.
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by SLDANIELS15
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2025 -
Granite Subaru responded
Thank you for the nice review. We will pass along your kudos to Jason.
Jason did a good job.
The technician did a good job on the oil change and tire rotation, but said that he couldn't replicate the problem with the stereo speakers. but when
The technician did a good job on the oil change and tire rotation, but said that he couldn't replicate the problem with the stereo speakers. but when my wife picked up the car, the front speakers cut out before she got home? Ordinarily, I give them five stars, but it makes me wonder if they checked the stereo system. Jason told me there was a program update on the stereo system, which took a long time to do, but that didn't fix the problem.
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by DRJ555
Verified Customer
Verified Customer
Service Price Transparency
Aug 01, 2025 -
Granite Subaru responded
We are very sorry you are still experiencing the audio concern! Jason and all of us are here to help and get your car fixed. When you reached out to Jason prior to submitting the negative review, did Jason not offer any assistance or guidance?
Joseph Briggs
Service Director
Jason is the best!
He took care of all of our needs and provided transportation back to my house when we dropped the car off. I couldn't have asked for a better experie
He took care of all of our needs and provided transportation back to my house when we dropped the car off. I couldn't have asked for a better experience!
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by mark.emanuel
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2025 -
Granite Subaru responded
Mark, thank you for the nice review. Jason does a great job for us and we love hearing from his happy customers.
Because the service department is so good,I will likely
buy another Subaru.Honestly the best I have dealt with
buy another Subaru.Honestly the best I have dealt with
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by lindseyjoseph
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
Granite Subaru responded
Lindsey, what a compliment! Thank you for the great review.
Great service, easy to book an appointment.
Didn’t have to wait long. Jason was very friendly and professional.
Didn’t have to wait long. Jason was very friendly and professional.
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by MCGRATH.P
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2025 -
Granite Subaru responded
Thanks for the nice review.
Jason was friendly and he communicated clearly about the
cost and the timeframe. Everything went according to plan.
cost and the timeframe. Everything went according to plan.
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by nate50
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
Granite Subaru responded
Nate, thank you for the great review. Jason does a great job for us and we love hearing from his many happy customers.
Service was performed on my car as well as well as an
open recall completed. Car was ready for pick up early than anticipated. Service dept. is always courteous, professional, and helpful.
open recall completed. Car was ready for pick up early than anticipated. Service dept. is always courteous, professional, and helpful.
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by HMSKSTERN
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
Granite Subaru responded
Thanks for the kind words and positive feedback..
On May 14m 2025 I brought my Subaru Legacy 2000 for
Inspection and to fix transmission fluid leak (slow drip). Leak was, presumably, fixed for $866.88. Plus customer Rep insisted on wheel alignment per
Inspection and to fix transmission fluid leak (slow drip). Leak was, presumably, fixed for $866.88. Plus customer Rep insisted on wheel alignment per "local city requirements" for $124.99. It was a ridiculous argument but I agreed considering the age of the car. However, on July 3, 2025, while cleaning garage, I found a pool of transmission fluid under my car. I called Granite Subaru Service an was told that this is not covered by their service warranty. You've been warned.
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by atkfam
Service Price Transparency
Jul 07, 2025 -
Granite Subaru responded
Thank you for taking the time to let us know. I apologize for our obvious miscommuncation. We are happy to perform an inspection at no charge to see where the transmission fluid leak is coming from. If it's related to the work we did, it will definitely be covered under our 12 month, unlimited mile warranty. Please reach out to me directly so we can get your car in as soon as possible.
Joe Briggs
Service Director
603-417-2382
jbriggs@granitesubaru.com
Best ever ♥️ satisfy 💯 % recommend for the future
service Thank you thank you thank you thank you
service Thank you thank you thank you thank you
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by ABIGAILV02
Verified Customer
Verified Customer
Jul 03, 2025 -
Granite Subaru responded
Thank you for the rave review!
Great experience at the dealership and I love my new car.
The shop was impressive.
The shop was impressive.
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by julied2go
Verified Customer
Verified Customer
Jul 03, 2025 -
Granite Subaru responded
Julie, we love hearing feedback like this. Thanks for the nice review.