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Jason Sonion
Jason Sonion at BMW of Ramsey

Jason Sonion | Page 13

Service Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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145 Reviews
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145 Reviews

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145 Reviews of Jason Sonion

June 15, 2023

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Employee Rating

I was told car was ready. After paying waited 15 minutes to obtain my car. More

by meddevconsultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 19, 2023

BMW of Ramsey responded

Hello, I’m sorry to learn of the delay that occurred when transferring your vehicle back to you after service. I can certainly understand your feelings and will be sure to address this feedback with our team in an effort to improve your next service with us. Should you wish to discuss further, please don’t hesitate to reach out to me directly. Jim Crowe 551.777.5590 Service Director

June 15, 2023

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Employee Rating

Told me my car was ready. Went to pay my service bill and waited q5 minutes to get my car. More

by meddevconsultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 19, 2023

BMW of Ramsey responded

Hello, I’m sorry to learn of the delay that occurred when transferring your vehicle back to you after service. I can certainly understand your feelings and will be sure to address this feedback with our team in an effort to improve your next service with us. Should you wish to discuss further, please don’t hesitate to reach out to me directly. Jim Crowe 551.777.5590 Service Director

June 15, 2023

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Employee Rating

Excellent service. Courteous and efficient Car came back clean and repair was perfect. Excellent well run service dept More

by BARRY33
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

BMW of Ramsey responded

Thank you for sharing this kind review of our team, Barry. We are honored to have provided you with efficient, courteous and accurate service. For any future needs, we look forward to having you back at BMW of Ramsey.

June 13, 2023

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Employee Rating

The service representative Jason Sonion is wonderful I would definitely recommend him if you go to BMW of Ramsey he actually know how to communicate with customers More

by Tah Bwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Crowe

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Jun 13, 2023

BMW of Ramsey responded

Thank you, Tah, for your kind word about our BMW of Ramsey team! We hope to help you again later down the road.

June 12, 2023

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Employee Rating

Jason, the service advisor, is great to work with. No issues in working with the dealership. More

by nikkip0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

BMW of Ramsey responded

Thank you Nikki for leaving such a kind review for Jason and our team. Thank you for choosing BMW of Ramsey

June 11, 2023

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Employee Rating

Very upfront with service prices. Great customer service. Very pleased with every department. I waited for my car and they were very speedy. More

by ralph0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

BMW of Ramsey responded

Hello, thank you for leaving such a great review for our team and for choosing BMW of Ramsey. We look forward to assisting you again in the future.

June 09, 2023

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Employee Rating

Prompt, responsive, courteous and thorough Very professional service department and tech advisors We are very satisfied worth the work Thank you More

by GNX017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Abramov, Tim Gallagher, Robert Redcross

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Jun 09, 2023

BMW of Ramsey responded

Thank you for using such kind words to describe our team and the level of service they have provided. We hope to continue providing you with prompt, responsive, courteous and thorough service for years to come.

June 09, 2023

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Jason was incredible and did everything he could to solve my issue but unfortunately the brakes are still making the noise I asked to have fixed More

by ENEDELKOFF
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Service Time
Recommend Dealer
Yes
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Jun 09, 2023

BMW of Ramsey responded

Hello, while we are sorry to know the issue with your brakes still occurs, we are happy to see you feel as though our team member, Jason, provided you with the best possible service. To investigate further, i urge you to reach out to our service team.

June 08, 2023

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Employee Rating

Repairs completed as requested by the only one of several BMW dealers I called where a live person answered the phone More

by pdunne007
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

BMW of Ramsey responded

We were glad to help you with your repairs. Thank you for choosing BMW of Ramsey.

June 08, 2023

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Employee Rating

The service advisor Jason is very helpful and responsible to work things out, even in the days with air quality issues. Satisfied. More

by NICKICHIU
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2023

BMW of Ramsey responded

We were glad to help you with your service at BMW of Ramsey!

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