Jason Sonion
Jason Sonion at BMW of Ramsey

Jason Sonion | Page 14

Service Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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145 Reviews
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145 Reviews

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145 Reviews of Jason Sonion

June 08, 2023

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Employee Rating

Not happy with the front desk which should connect to the service when you ask nicely! I have bought my BMW NOW FOR 30 years coming for services as well for 30 years and I have a big disappointment with Ram More

by Ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anna Marie Piserchia, Sally Amato, Rosiris Cordero, James Crowe , Ben Abramov, Anthony Candela, Kenny Casares, Ted Contoleon, Jorge Pinero

Jun 13, 2023

BMW of Ramsey responded

Ramona, I’m sorry to read of the level of care you received at the time of your most recent service inquiry call. I can assure you this is not the level of service we want our customers to receive and hope you will consider contacting me directly so that I may learn more about your experience and earn back your confidence. Jim Crowe 551.777.5590 Service Director

June 08, 2023

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Great costumer service, I would highly recommend it! ! Very pleased with the people who helped me More

by dc.zero3c
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2023

BMW of Ramsey responded

Thank you for leaving such a great review for our dealership and thank you for choosing BMW of Ramsey.

June 08, 2023

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Employee Rating

Great service. The loaner was great and everything was very organized throughout the process. Highly recommend anyone to service their car at BMW ramsey. More

by Brian
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Recommend Dealer
Yes
Jun 09, 2023

BMW of Ramsey responded

Hello Brian, thank you for choosing BMW of Ramsey. Our team enjoyed helping you out and we hope to see you again!

June 08, 2023

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Excellent service from Jason! !! He serviced my X3, got it fix and brought back to me in a timely manner. More

by FESQUEA
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2023

BMW of Ramsey responded

Our BMW of Ramsey team was happy to help you service your X3. It's always a pleasure to help out our costumers and we wish you safe travels!

June 06, 2023

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The service is good and the staff is courteous. I live about an hour away from the dealership and while there are dealerships closer to me, I prefer to have my car serviced at Ramsey. More

by LSPENCE75
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2023

BMW of Ramsey responded

We greatly appreciate your loyalty to our BMW of Ramsey team, and willingness to go the extra mile to bring your vehicle to our service department. The least we could do is repay you with quality maintenance. Until your next service is needed, we wish you safe travels!

June 01, 2023

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Jason has always been helpful in facilitating a fast and cost efficient resolution to my cars problems More

by CHARLIEWU8211
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Recommend Dealer
Yes
Jun 02, 2023

BMW of Ramsey responded

Thank you for your loyalty to Jason and the team here at BMW of Ramsey, Charlie. We are more than happy to continuously provide helpful, cost effective and timely service.

June 01, 2023

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BMW of Ramsey is a great dealership. I have purchased 5 cars and will go back for a 6th. Jason is a great advisor and always does an outstanding job. More

by dbonagura
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Service Time
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Recommend Dealer
Yes
Jun 01, 2023

BMW of Ramsey responded

Both our sales and service team have greatly appreciated your loyalty throughout your ownership of these 5 vehicles. Cheers to seeing you back at BMW of Ramsey for number 6!

May 30, 2023

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Went there for an issue, and the issue was resolved the next day very fast service More

by Jose santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Contoleon

May 31, 2023

BMW of Ramsey responded

Thank you for trusting our team to diagnose and resolve the issue you experienced with your vehicle, Jose. Our team here at BMW of Ramsey is more than happy to have assisted you in a timely manner and we hope to have the opportunity to do so again in the future.

May 28, 2023

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Employee Rating

great, attentive and thorough i always enjoy coning to BMW, the service and sales teams are awesome More

by MERUTS
Recommend Dealer
Yes

Other Employees Tagged: ana

May 30, 2023

BMW of Ramsey responded

And we always enjoy having you! Thank you for taking the time to share this kind review of both our service and sales teams. We look forward to continuing to provide this high-level of care during your future visits here at BMW of Ramsey.

May 28, 2023

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Employee Rating

It was an easy transition food was available staff was hospitalble quick service and car was clean More

by MARKNICE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

BMW of Ramsey responded

We are happy to read you found your recent service with our team at BMW of Ramsey to be convenient and welcoming, Mike. Upon your next due service, we hope you will continue to keep us in mind.

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