Jason Stacy | Page 7

Exceptional sale service I need to trade my truck and the entire sales team( Christy Nettels , Saxon Reynolds , Rob King and the owner Jason Stacy went above and beyond to mak I need to trade my truck and the entire sales team( Christy Nettels , Saxon Reynolds , Rob King and the owner Jason Stacy went above and beyond to make the process possible. They made me feel like family and where very clear on the process . In one world the treat their costumers like family. Thanks Nissan of Cool Springs More

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RUN TO ANOTHER DEALERSHIP AS FAST AS YOU CAN!!!!! I have had nothing but problems with this dealership. I traded my car in February only to have it totaled less than 2 weeks later. I bought the exac I have had nothing but problems with this dealership. I traded my car in February only to have it totaled less than 2 weeks later. I bought the exact same car from them again in early March and rolled the negative amount owed on the first car into loan #2. Imagine my surprise when I received a phone call in JUNE at work from a debt collector because car #1 did not get paid off. I immediately called the dealership and were able to get my car paid and called the collection agency for me. I also requested that they initiate this to be removed from my credit report as it was their error. I was told that someone would follow up with me to ensure this was taken care of. Well no one followed up with me until I mentioned to a service tech that I was unhappy. Long story short...fast forward to September - this still is showing as a paid collection. This should have never been sent to collection. The dealership had the money the entire time, but someone was on maternity leave (that was what I was told) so it didn't get taken care of. I have requested to speak to the owner, Jason Stacy, and have been told that he is aware of the situation, but basically he doesn't care enough about the problems that his dealership has caused me to call me back. I was all but told he would not be returning my call. I love Nissan's. I will always own a Nissan. I have many family member who have worked for Nissan for many many years, but we will NEVER refer another sale to this dealership or one that is affiliated with the owners of this dealership!!! More

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I love cool spring Nissan ! Cool springs Nissan is top notch ! The employees there are amazing to work with and go beyond to insure you are well informed and happy with whatever Cool springs Nissan is top notch ! The employees there are amazing to work with and go beyond to insure you are well informed and happy with whatever vehicle you choose . Our salesman was great and we just love him . The whole team is great from the owner , managers salesmen to the detail guys .. Everyone just goes that extra step to make sure your taken care of in a professional manner .. I tell everyone I know that's looking for a automobile to go to cool springs Nissan .. They won't be disappointed! More

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Initially had a problem but they have since resolved it. Initially posted regarding some frustrations regarding a complicated issue with my purchase. The owner reached out and resolved the issue thoroughly a Initially posted regarding some frustrations regarding a complicated issue with my purchase. The owner reached out and resolved the issue thoroughly and expediently. Much appreciation and respect for this. More

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great The folks are great and we have dealt with Jason before and the whole gang is super. The place is packed with units to see and select The folks are great and we have dealt with Jason before and the whole gang is super. The place is packed with units to see and select More

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"BEST Car Buying Experience!" Anxiety-free process!! My husband and I recently purchased a Pathfinder from the GREAT team at Nissan of Cool Springs! We had the BEST car buying ex Anxiety-free process!! My husband and I recently purchased a Pathfinder from the GREAT team at Nissan of Cool Springs! We had the BEST car buying experience due to the EXCELLENT service! All our cars will be purchased from Nissan of Cool Springs! More

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VERY PLEASANT EXPERINCE I'VE NEVER HAD A BETTER CAR BUYING EXPERIENCE. WILL NEVER PLAN ON GOING ANYWHERE ELSE. CORENNA IS A TOP NOTCH SALES LADY!! KEEP IT UP I'VE NEVER HAD A BETTER CAR BUYING EXPERIENCE. WILL NEVER PLAN ON GOING ANYWHERE ELSE. CORENNA IS A TOP NOTCH SALES LADY!! KEEP IT UP More

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issues resolved They worked with me on resolving my issue. Bishoy Rizk was an awesome salesman to work with. He was the epitomy of professionalism. Nissan Coo They worked with me on resolving my issue. Bishoy Rizk was an awesome salesman to work with. He was the epitomy of professionalism. Nissan Cool Springs has the best service department of any I have used in all my years of owning cars. More

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Excellent Car Buying Experience Best experience I have ever had in buying a car. Bishoy was a pleasure to work with as well as the finance manager Rob. I will always recommend this Best experience I have ever had in buying a car. Bishoy was a pleasure to work with as well as the finance manager Rob. I will always recommend this dealership to anyone looking to purchase a new car. Thanks again! More

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Cool Waters to a Thirsty Worn Searcher After struggling many days to find the right company with the right vehicle for my needs, I was weary, worn, and dehydrated. A friend recommended a t After struggling many days to find the right company with the right vehicle for my needs, I was weary, worn, and dehydrated. A friend recommended a trip to Nissan of Cool Springs. A sincere and friendly welcome was reassuring, calming, and refreshing. Mr. Doug Hammond made our visit more than worthwhile, walking with us toward finding the exact beautiful vehicle of our dreams, and a fantastic deal. We have been revived and refreshed by the coolest dealer, Nissan of Cool Springs in Franklin, TN. More

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