Jason Thompson
Jason Thompson at Kia of North Austin
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Jason Thompson | Page 2

General Sales Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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4.3
27 Reviews

Jason Thompson Married with 3 kids. I have been working at this dealership for 20 years. Favorite hobby is spending time with the family and friends. I also am very big into fishing, surfing, snowboarding.

Dealership Experience

21 yrs, 5 mos

Industry Experience

21 yrs, 5 mos

Specialties & Trainings

Kia Master Certified

4.3

27 Reviews

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27 Reviews of Jason Thompson

January 18, 2024

Dealership Rating
Employee Rating

Quick, easy, fair pricing. Respected me and sincerely thanked me for using their service department although I bought my Kia from another dealer More

by DIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Kia of North Austin responded

Dianne, we're glad to know you had a positive experience with our service department at Kia of North Austin. We appreciate your business and look forward to serving any future needs!

January 17, 2024

Dealership Rating
Employee Rating

Finance Office failed to honor price online unless financed through Kia North Austin. No disclaimer to online price and was quickly changed after we chose not to finance through them. Nothing against More

by jknric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bre'shard Jones

Jan 19, 2024

Kia of North Austin responded

We appreciate your candid feedback regarding your recent visit. It's regrettable to learn we left you feeling disappointed with your experience. We understand your frustration with the price discrepancy and will discuss it with our team internally to provide a better customer experience moving forward. If you have any additional questions or concerns, please reach out to me directly. Thank you, Ben Klein - General Manager - benklein@lithia.com

December 17, 2023

Dealership Rating
Employee Rating

Jerome knight was great! He made it easy for us! Highly recommend! We will be back in a few more years for our 3rd Kia! :) More

by Demetri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Kia of North Austin responded

Demetri, we're so glad to know Jerome made your experience at Kia of North Austin a great one! We appreciate the recommendation and look forward to seeing you again. Safe travels until then!

October 12, 2023

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Employee Rating

Excellent dealership with personnel that can answer all questions. Buying a new vehicle was a pleasant experience. Many thanks More

by Crish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wills Philyaw, Levi Durst

Oct 13, 2023

Kia of North Austin responded

Crish, we're delighted to know you had a pleasant experience at Kia of North Austin. We always aim to provide excellent service and answer all your questions. Thanks for choosing us!

Oct 13, 2023

Crish responded

This is the 4th vehicle that I have purchased through this dealership and have enjoyed all of them. This time I traded in my 2021 Telluride for a 2024 Telluride. I really liked the '21, but, love some new options on the '24. Jason and Wills made sure that I was happy with the vehicle I chose. This buying experience was the very best. LuCretia Thompson

September 21, 2023

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I enjoy bringing my car to Kia of north Austin. The prices could come down a bit but the quality of service is unmatched. More

by deroco321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams, Bailey Hendrick , Jason Bertola

Sep 22, 2023

Kia of North Austin responded

Hi, We appreciate the review. We are glad your service with us was a wonderful experience. We hope to see you again soon.

September 07, 2023

Dealership Rating
Employee Rating

I’m updating my review because I’m hoping it’s getting fixed. I also hope they just make it right. More

by Shullum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cody Frazier, Richard Williams, Levi Durst, Nick Myhra , Jason Bertola, Brad Bovee, Shane Hauser

May 06, 2023

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Employee Rating

DO NOT TRUST THEM! !!The most unscrupulous sales experience we’ve ever experienced. We had a completely signed agreement with the understanding that we would return the More

by nickgray78
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Cody Frazier

May 03, 2023

Dealership Rating
Employee Rating

My experience with Brad was exceptional. He was extremely helpful, very professional, but still very personable. He valued my family's loyalty and worked with me to get a deal I was comforta More

by diegorivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams , Brad Bovee

May 03, 2023

Kia of North Austin responded

Hi Diego, Thank you for the review. We are glad your time with us was an exceptional experience. We hope to see you again here at Kia of North Austin.

April 25, 2023

Dealership Rating
Employee Rating

Barry and Ivan was great during the whole buying process. Both had great customer service and very knowledgeable about the vehicles they are selling. More

by jbarlow71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rodriguez, Levi Durst , Barry

Apr 25, 2023

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a smooth process. We hope to see you again here at Kia of North Austin.

December 17, 2022

Dealership Rating
Employee Rating

I highly recommend Wills Philyaw, Ben Klein and really the whole team at Kia of North Austin- this was the best experience I’ve ever had purchasing a vehicle! Wills and Ben went above and beyond to help m More

by APD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wills Philyaw, Susan Idais

Dec 19, 2022

Kia of North Austin responded

Hi, We appreciate the review! We are glad your time with us was a friendly and professional experience! We hope to see you again here at Kia of North Austin!

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