Jason Vela | Page 11

Always a great experience Went into Sellers Subaru and Jason helped us out. He was very friendly and answered all the questions we had for him. He was also very informative abo Went into Sellers Subaru and Jason helped us out. He was very friendly and answered all the questions we had for him. He was also very informative about the vehicle we were interested in. I wanted to trade in my WRX for an Outback and convinced me to look at the 2018 Forester. I'm a first time mom I wasn't ready for a station wagon and only knowing him for a couple of minutes he knew want style was best for me. Very happy with my brand new car and highly recommend not only the dealer but also the dealership. More

Report | Print

Great Service Jason was on top of everything. Timely and responsive. I was well taken care of. He made for a great experience. I would highly recommend. Jason was on top of everything. Timely and responsive. I was well taken care of. He made for a great experience. I would highly recommend. More

Report | Print

First-Timer Review This is my first lease, and my first Subaru. On the plus side, Sellers Subaru has friendly and helpful sales and financial service personnel. Jaso This is my first lease, and my first Subaru. On the plus side, Sellers Subaru has friendly and helpful sales and financial service personnel. Jason Vela was exceptionally patient in explaining lease options and, once inside the car, all its new (to me) features. Jamie Gingas was also very patient in explaining the financial end of the deal. I would definitely recommend them and the dealership, and I am hoping to say the same about the vehicle. Since I've only had it a few weeks, all I can say at this time is: So far, so good. On the minus side, I didn't know there would be an end-of-lease "turn-in" charge until the deal was nearly completed, This should have been mentioned earlier. Also, I am aware that some other manufacturers offer free oil changes as part of their lease "care package" Subaru, I feel, should match that offer. Otherwise, it was an overall good experience for me. More

Report | Print

All Three of These People Are Amazing I was getting a new car after a string of hand-me-downs. I was leaning towards a Suburu after some brief recommendations. Needless to say, I was not d I was getting a new car after a string of hand-me-downs. I was leaning towards a Suburu after some brief recommendations. Needless to say, I was not disappointed. On my first day looking Ron had approached us with some basic information and helped walk me through my concerns and set up a day for my folks and myself to test drive some cars. On that day I met Jason, who was the MVP for the two out of the three days. He not only gave me a run down of the cars, he also helped me learn the ropes of the car. He even gave me a USB cord for my car as a gift. He didn't even have to. Jamie was also fantastic as well. She helped me and my mom go through some of the paper work and even gave me some leads on where to look for jobs. She even remembered I had a job interview. More

Report | Print

Everthing was great. We was looking for a car on the internet, call the dealer talk to Jason he gave us an appointment we went in. The service was great, matter of fact we We was looking for a car on the internet, call the dealer talk to Jason he gave us an appointment we went in. The service was great, matter of fact we was early, he took care of us. The stall was great I would tell everyone who want to buy a car go there and ask for Jason. Just to add this it was snowing out side when we left the dealer, he call to make sure we made it home safe. Thank you. Happy New Years. More

Report | Print

Beyond extraordinary. Let me just say that the dealership is as beautiful as it is voluminous; very clean. I gave Jason a call one day, and told him what I was looking for, Let me just say that the dealership is as beautiful as it is voluminous; very clean. I gave Jason a call one day, and told him what I was looking for, a Subaru Impreza hatchback and grey. I let him do his work, didn’t even pick out the car myself, I put my trust, knowing Jason's expertise, in his hands and he did not disappoint. When I arrived at the dealership, the staff was exceptionally friendly, informative, and pointed me to Jason. Jason told me he picked out the car, giving everything I told him I was looking for and I was going to love it. love, however, was an understatement. It was everything I had envisioned plus more. The color was perfect, the trim level, just what we had discussed. Little did I know when I actually got to drive It off the lot and use it for my daily commuting I would have a new found love for my Subaru. Thus, after looking at the car, I proceeded to Jason’s desk to get everything situated. He politely asked if I wanted any water or if he could get my father and I anything. Like I’ve previous stated, exceptional people, helpful, caring, informative, just everything you would want in a person, be it sales, service, financial, et al. This is what a dealership should strive to be, and what many unbeknownst to themselves, want in a dealership. After talking to Jason for a bit, he then took me to the financial side, where I had the pleasure of meeting Briana, a kind, informative, helpful, and delightful young lady. We went over all the paperwork, signed, etc... she took her time going over everything, explaining what everything was for, and how it worked, and didn’t hesitate to ask if we had any questions, and surely, I did. She didn’t mind any questions, no matter how vacuous they may have been, if any. She took her time and explained everything in detail to us when we had questions, and was very informative and helpful. She also asked if we wanted anything, water, etc... and did not mind getting it for us. Briana, like everyone us I’m sure at Sellers, is exceptional. After the paperwork was all signed and done, I proceeded back to Jason’s desk, waiting for my vehicle to be pulled up so Jason could helpfully go over the vehicle with me and all it’s features. He did just that, he made sure to show me how to set up my cellular device, make calls, import phone book, where the lights were at, how to navigate the radio and mess with all the settings, how to set mirrors, where the cruise control was and how to work it, etc... he made sure I didn’t have any other questions and knew I was ready to take my Subaru home knowing I knew how to operate everything in it before he left me. When the time came to departe, he told me if I had any questions, anything at all, to give him a call. I would have to say, to Jason, Briana, even the brief time I talked to Jackie, that the folks at Sellers Subaru are committed to their customers and truly appreciate us and enjoy what they do. I for one look forward to many more years, possibly decades with Sellers and to be a lifetime Subaru owner. To all at Sellers, I wish you all a Merry Christmas and a Happy New Year. More

Report | Print

I got Forest, patient and kind and respect service I got late arrived that dealer but Jason very kindly offering for test drive . Was awesome that know it is places like to do business!! I got late arrived that dealer but Jason very kindly offering for test drive . Was awesome that know it is places like to do business!! More

Report | Print

Quick and to the point. I live 4 hours away from this dealer, and knowing that fact they were very efficient and tried to get me back on the road to head home in my new car a I live 4 hours away from this dealer, and knowing that fact they were very efficient and tried to get me back on the road to head home in my new car as quick as possible. Speed didn't compromise the visit however. They made absolute sure I had all my questions and concerns answered before I left the building. I had been talking with Jason all week over the phone to try to streamline as much as possible once I did arrive. Briana made sure i understood all of the paperwork I was signing, and Cameron gave me a detailed walk through of all of the tech in my new 2018 Impreza. All in all a very wonderful dealer experience! More

Report | Print

Best dealership experience yet I've had a few good experiences with car dealerships in the past, but working with Jason Vela and the team at Sellers was the best I've had yet. My ap I've had a few good experiences with car dealerships in the past, but working with Jason Vela and the team at Sellers was the best I've had yet. My appointment to test drive a new Crosstrek was scheduled on a Saturday, but when I arrived it was looking like they were sold out. I was fine with postponing to a later date, but Jason asked around and ended up finding one that had just come in the previous day. He brought it up for me to drive and surprisingly it ended up having all of the options I wanted. After deciding on it, Jason made the whole leasing and trade-in experience easy and stress-free. He was friendly, knowledgeable and patient as we went through the process and dealt with some unexpected hiccups that came up on my end. I was also introduced to several other members of the Sellers team, all of whom were very nice to talk to and work with, including Jamie Gingas in the finance department. I had been coming to Sellers for the past few years for service on my old WRX (also a consistently positive experience), but will definitely be back in the future for any future Subaru vehicles that I purchase. Highly recommended! More

Report | Print

Quick and Easy I put in an application for a used 2016 Ford Fiesta ST. I got a call back the next day and the deal was already being put into place. The online appli I put in an application for a used 2016 Ford Fiesta ST. I got a call back the next day and the deal was already being put into place. The online application process was straight forward and quick. Jason, my salesman, worked with my credit history and got me the best deal possible. Tiffany, the rep that contacted me, got me all the information I needed and worked with my schedule for my appointment. The car was clean and ready for a test drive. I am very pleased with the experience. The dealership was clean and everyone was welcoming. I definitely will be coming back. More

Report | Print